Another paranoid post here - to clarify: I'm considering buying a Macbook and I'm worried about getting a dead pixel. Basically, the return policy is: 14.1 If you are not satisfied with your Apple purchase of a pre-built product, please call 133 622 for a Return Material Authorisation (RMA) request within 14 calendar days of the receipt of the product. If the item is returned unopened in the original box, we exchange it or offer you a refund based on your original method of payment. The product must be returned to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A shipping fee of A$20 will be assessed on open box returns. A $20 shipping fee will be assessed on closed box returns in which Apple collects the product from you. It simply says I am not satisfied - so if within 14 days I find a dead pixel could I theoretically return it and say I'm not satisfied and then later on purchase a new Macbook? Also, what does it mean by open box returns? Does that mean I'll pay 20 dollars if I've opened it? (I don't mind paying $20 to ensure I don't get a dead pixel) Cheers.