Returning engraved iPod.

Discussion in 'iPod touch' started by salas2324, Dec 13, 2012.

  1. macrumors member

    Joined:
    Dec 13, 2012
    #1
    Hey guys, I just bought the product red iPod and it will be my first iOS device, that I actually own. I'm not new to apple. But I am to owning my own product, especially a red 5th gen touch, since no one I know has a 5th gen, and I'm sure no one around here has a red lol. Anyways, if one day I break the screen or it malfunctions, I've heard you can't return or fix the engraved iPods. I actually risked it and engraved mines (so if lost or stolen its hard to deny its mines, and sell it) is this true? Or can I go to an apple store if something does go wrong? Seeing how its red and engraved I think the store will trip on me saying they won't replace it. But I may be wrong. Any info is appreciated :)
     
  2. macrumors 603

    Carlanga

    Joined:
    Nov 5, 2009
    Location:
    PR
    #2
    Engraving by Apple will not void your warranty, however, it is non-refundable.
     
  3. thread starter macrumors member

    Joined:
    Dec 13, 2012
    #3
    So if my iPod breaks I can replace it..

    But if I get bored of it in a week, I'm stuck with it. ?
     
  4. macrumors regular

    Joined:
    Jun 23, 2009
    Location:
    Phoenx, AZ
    #4
    Yes
     
  5. macrumors 6502a

    Joined:
    Oct 22, 2012
    #5
    If it malfunctions within warranty period, i think u can get exchanged. But i dont know about the engraving part.
     
  6. Guest

    725032

    Joined:
    Aug 5, 2012
    #6
    So you think you'll get bored of it in a week?

    Did you think this purchase through?
     
  7. thread starter macrumors member

    Joined:
    Dec 13, 2012
    #7
    No I was just asking, and yes it took me 3 days to make this decision
     
  8. macrumors 68030

    Joined:
    Oct 21, 2012
    #8
    If it breaks:

    In an Apple Store: it can be replaced with a generic device (i.e. with no engraving).

    Via AppleCare over the Phone: They can order you a replacement with the same engraving. You cannot, however, change the engraving, and it adds about 5 days to the replacement time.
     
  9. macrumors 603

    Carlanga

    Joined:
    Nov 5, 2009
    Location:
    PR
    #9
    Yeap. If you really didn't know if you were gonna like it or not then you shouldn't have gone and engraved it though. Hope you are enjoying it! :)
     

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