Returning iMac to store... quick questions.

Discussion in 'iMac' started by AlexJaye, Dec 27, 2012.

  1. macrumors regular

    Joined:
    Jul 13, 2010
    Location:
    Texas
    #1
    I've decided to return my iMac to the Apple Store this weekend (within the 1st 14 days). I haven't returned an Apple product before so I'm unsure.

    Do I need to make an appointment with the genius bar or can I just walk in with the iMac in the box and tell them I'm wanting to return it?

    Also, do I need to do anything special with the iMac before I return it?

    Thanks!
     
  2. macrumors 601

    Joined:
    Jun 29, 2010
    #2
    Just curious why are you returning?
     
  3. thread starter macrumors regular

    Joined:
    Jul 13, 2010
    Location:
    Texas
    #3
    It's actually been giving me problems. Sometimes when I go to turn it on I have to press the power button dozens of times and it will freeze up. It also shuts down randomly on its own. Not my cup of tea.
     
  4. macrumors 6502

    Joined:
    Nov 19, 2007
    Location:
    Los Angeles, CA
    #4
    Lol
     
  5. macrumors 65832

    Joined:
    Jun 25, 2003
    #5
    Sorry you're having problems. Are you returning it for a refund or exchanging it? Either way, I'd re-box the iMac and bring any paperwork (receipts, etc.).

    I don't think you have to make an appointment, but if the store you're going to is busy, it might be faster that way.
     

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