i ordered an acer 26" monitor from newegg. they loaded it into Santa's sleigh (UPS) on 12/18 from TN. est. delivery 12/20 i skipped work wed. to receive my mb's new toy didn't come Santa's reindeer sent me email denoting "exception" (misrouted). today the reindeer's website still show exception. it hasn't moved. still showing TN. no eta for delivery. i called the reindeer company (UPS). they say it will have to be traced, and newegg will have to initiate the trace. called newegg. they will put a trace on it. the girl says it's probably lost in transit (more than likely one of the reindeer has a new acer 26", or a forklift ran trough it). the trace will take about 5 days, and then they will issue a refund or replacement, whichever i prefer. The Grinch stole my MB's christmas. My MB is mad at me! I don't know who to be mad at. If it arrives next week, i expect forklift blade holes through it, and will have to go through the RMA process. I WANT TO HANG THE GRINCH BY HIS SHORTHAIRS!