Schlage Sense notifications, iOS 10

[vondo]

Is anyone getting notifications from their Schlage Sense on iOS 10 on their iPhone?

I have an iPhone 6. I can get notifications from the lock on my iPad, but not on my phone (iPhone 6). The "details" button for the lock does not give me an option to enable notifications, just "Status".

 

[kaiguy]

Is anyone getting notifications from their Schlage Sense on iOS 10 on their iPhone?

I have an iPhone 6. I can get notifications from the lock on my iPad, but not on my phone (iPhone 6). The "details" button for the lock does not give me an option to enable notifications, just "Status".

I had the same problem on my iPhone 6. Which, in turn, extended to my iPhone 7 that was restored from a backup. Even after chatting with Apple support for almost an hour, the only way to get Home app notifications working for my Sense on my iPhone 7 was to setup the phone as new.

 

[john991]

I had the same problem on my iPhone 6. Which, in turn, extended to my iPhone 7 that was restored from a backup. Even after chatting with Apple support for almost an hour, the only way to get Home app notifications working for my Sense on my iPhone 7 was to setup the phone as new.

What if you removed the Schlage from homekit and re-added it back in? (Just a suggestion).

 

[akswun]

I did the recent firmware update last night. I got notifications instantly through the Home app. Kind of cool. But I'm noticing that I can't connect to the sense remotely anymore. I'm running an APTV3rd gen as my hub. I was able to connect to it prior to the update and now trying to connect through the Schlage app its stuck in 'connecting' limbo.

 

[alecc131]

Do you get notifications from Home app when unlocking or locking the door manually?

 

[vondo]

I had the same problem on my iPhone 6. Which, in turn, extended to my iPhone 7 that was restored from a backup. Even after chatting with Apple support for almost an hour, the only way to get Home app notifications working for my Sense on my iPhone 7 was to setup the phone as new.

So really as new? Re-downloading all the apps and music you want, losing all their settings and so forth? I can restore from a backup, but I'm not going to start from scratch just to fix one bug.

Yes, you get a notification if you turn the lock with the thumbwheel or key.