Well they sent me box to send it in, and I had the box in my room for about a week thinking about it. I was sending it in for the "whine", but then I installed magic noise killer and it was fine. I did'nt mind the battery loss cuz most of the time i have it plugged in. But after I downloaded to 10.4.6, the magic noise killer app didnt work anymore so i finally sent it in. It went out this past wed. (4/19/05) and they received it yesturday. It seems like theyve acknowleged the whine issues because on the box it was under: PROBLEM DESCRIPTION: 604- Whine/Hum. I just checked my status online today and it says the part they need is on order. So i called the rep to see which was the part, and he said it was the inverter. Weird because I was sure the whine was'nt coming from the screen, it was more from the right side of the keyboard so I figured they would replace the logic board. So he said to call back by tuesday, by then they should have recieved their "major shipment". He says that it "looks like it will be making its promised 5-7 day turnaround". Hopefully because i miss my mac dearly.