Serious Macbook Problem

[kimcheeboi65]

I have a white macbook that I purchased in beginning of July. I haven't had serious problems with it till just now.

I was using my computer and I restarted it and I got a white screen at first. Then you see small thin lines going vertically at the bottom. Soon, the entire screen is filled with different color lines from top to bottom all the way across.

Here's a video, I filmed it.


http://youtube.com/watch?v=cWsPzS5eKbs

And some screen captures of the video,

*another thing, hear that weird tapping noise in the middle of the clip? it's from the laptop too. I've restarted it a few times and it's been giving the same outcome.

I'm not too sure what the problem might be because I'm a recent Mac switcher from Windows even though I am familiar with computers.

I am going to try resetting the ram, but I will wait till replies.



Anyone have any ideas what's up??? It would be great help.

 

[mad jew]

I've heard some people have luck with resetting their PRAM (not sure if that's what you mean by resetting RAM) to get rid of the lines but if that doesn't help then I'd think about taking it back.

 

[kimcheeboi65]

anybody know what's causing this?

 

[daneoni]

Looks like something is defo wrong with the GMA 950 or the display connection to the MLB

 

[mad jew]

I could be way off, but was it caused by the firmware update?

 

[kimcheeboi65]

I could be way off, but was it caused by the firmware update?

I received my firmware update when it first came out and I used the computer very frequently and did not have the problem till now. I doubt it's the firmware update, but may be a plausible answer to this problem.

 

[kimcheeboi65]

I've heard some people have luck with resetting their PRAM (not sure if that's what you mean by resetting RAM) to get rid of the lines but if that doesn't help then I'd think about taking it back.

After I resetted the PRAM, the laptop started up fine. I tried resetting the RAM and it did not solve anything.

Still, why should Macs have these problems? what's causing it?

 

[neonblue2]

It's a problem with the video card. I've had the same thing happen with my PowerBook and all I had to do was put in my startup disc, hold C at boot and reload the OS.

Nothing will be deleted so don't worry

 

[macdaddy121]

Why did you mess up your macbook.....just kidding. I would have already called apple and I would be waiting outside of my local apple store. I'm sure they can help you out.

 

[keithpetey]

x

 

[FFTT]

If Not, Genius Bar ASAP, they'll fix it lickity split.

 

[Mal]

It's a problem with the video card. I've had the same thing happen with my PowerBook and all I had to do was put in my startup disc, hold C at boot and reload the OS.

Nothing will be deleted so don't worry

Woah, dude, don't be hasty. Reinstalling the OS is almost a last resort, not a quick fix. You don't have to go that far. Just zapping the PRAM fixes most problems with video that aren't truly hardware failures.

jW

 

[MilderMan]

I used to have an iBook G3. I took it into Tek-Serve in downtown Manhattan and they said that the Logic Board was completey broken. Does the lines go away if the computer is moved or lightly tapped on the "wrist-rest". At the time it cost more than $600 to repair. It might be even more now that the technology is newer

 

[FredClausen]

Woah, dude, don't be hasty. Reinstalling the OS is almost a last resort, not a quick fix. You don't have to go that far. Just zapping the PRAM fixes most problems with video that aren't truly hardware failures.

jW

Agreed. This isn't Windows we're talking about

 

[SurfinSHELL23]

Glad you got it fixed. I was having issues with just a blue screen on startup after installing an update a few weeks ago. Took it into our Apple store about an hour before closing and the Asst Mgr turned me away, saying that I hadn't made an appointment. Meanwhile a tech looked to be giving someone back a PowerBook. Is it true that you have to make an appointment?

Turns out it was a catalog error and I had to do a fresh install.

Brian