Setting up email on iPad/iPhone. HELP!

Discussion in 'iPad Tips, Help and Troubleshooting' started by graciedontknow, May 17, 2011.

  1. macrumors newbie

    May 17, 2011
    Okay, so I am getting paid by my dad to set up his email on his iPad and iPhone, as he is still a bit of a tech noob. But, now I am super confused and am wondering if this is an impossible task, I've turned to MacRumors because I saw something about Microsoft Exchange and Microsoft Outlook that helped my but I have much further questioning....

    So, he is using not at&t or Yahoo! as his mail thing (which I believe bellsouth has switched to?), but he is using it with Microsoft Outlook and I am still unsure about Microsoft things... so... I have tried multiple times by going to 'add new mail account' and then selecting 'other' and filling in what I thought was correct then realizing it was setting it up with at&t and Yahoo! which some how made a whole new account and was not the correct email. I am assuming this is because his email and linking with Microsoft Outlook on his Dell computer... So then I went and tried to set it up with the 'Microsoft Exchange' option... but can't seem to maneuver it and figure out the correct settings...

    SO, my question is am I right in setting it up with 'Microsoft Exchange or should I have done it with 'Other'? I am so confused, if the former, what should I set for the settings??? Is it even possible to set up this type of email account??

    Thanks to whoever took the time to read this xD. and whoever helps me figure this out will be my HERO! Haha thankss.
  2. macrumors newbie

    Aug 4, 2011
    Hey graciedontknow-if you have come up with an answer for this please post here. I just got off the phone with ATT (I called Bellsouth support and ATT answered). After talking to 6 different people I still do not have an answer. Lemmeno if you found anything out.
  3. johncarty, Aug 4, 2011
    Last edited: Aug 4, 2011

    macrumors newbie

    Aug 4, 2011
    i work for att here is the set up info for email.
    configure mail under yahoo settings, if that doesnt work do manual create.

    pop server

    smtp server

    pop3 userid
    ----------- (replace email with what precedes the

    incoming mail server: POP3
    Outgoing mail server: Outgoing server (SMTP) requires authentication
    Incoming Mail Port: 995 SSL checked
    Outgoing mail port: 465 SSL checked

    IP adresses for the Yahoo POP and SMTP

    he can also check email by going to and logging in.
  4. macrumors newbie

    Oct 27, 2011
    Outgoing message issue

    Thanks for the help. It worked on inbound email but I cannot send. I tried manual configuration of outbound mail but no luck. Any ideas?
  5. takeshi74, Oct 27, 2011
    Last edited: Oct 27, 2011

    macrumors 601

    Feb 9, 2011
    It is definitely not Exchange (or ActiveSync).

    You could look at his Outlook settings for the mail account settings though Outlook may not have SMTP authentication enabled if Bellsouth/at&t is his ISP.
  6. macrumors newbie

    Jul 11, 2012
    Bellsouth Legacy emails on AT&T / Yahoo

    Important Update!
    All legacy BellSouth customers have been migrated to the new AT&T/Yahoo platform and should use the Email Configuration Site.

    What worked for me was
    Incoming (IMAP)
    Outgoing (SMTP)
    Select SSL

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