Shipping Built To Order purchase

Discussion in 'Buying Tips and Advice' started by bernuli, Feb 4, 2013.

  1. macrumors regular

    Joined:
    Oct 10, 2011
    #1
    I ordered a BTO Mac Pro which arrived damaged via UPS so I sent back.

    On the second try used fed ex overnight. The box arrived without punctures but is pretty well beat up.

    Apple ships the Mac Pro in the box as is, not even a fragile sticker on it.

    Is it not possible to get a custom configured product from Apple delivered without any shipping wounds?

    B
     
  2. macrumors 6502

    Joined:
    Jan 14, 2013
    #2
    Considering how much a mac pro cost I'd expect them to put a bit more effort in the wrapping than just the original box
     
  3. macrumors 68030

    Spink10

    Joined:
    Nov 3, 2011
    #3
    Ouch - I would call Apple on this one.
     
  4. macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #4
    I've never ever received any of my Macs in just their own box. Every one has come in a heavy brown padded box Call Apple I'm sure they will want to know that packing has been removed, or was absent when shipped.
     
  5. macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #5
    Mac Pro does not ship in a brown box.
     
  6. thread starter macrumors regular

    Joined:
    Oct 10, 2011
    #6
    I did, they said the box as is is sufficient protection.

    It turns out the machine has not a scratch on it and runs fine.

    Next time I am buying something from whatever they have in stock at the physical store. Less stress, plus same day shipping!


    B
     

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