Should we return MacMini2012?

Discussion in 'Mac mini' started by koyeung, Nov 8, 2012.

  1. macrumors newbie

    Joined:
    Nov 5, 2012
    #1
    two issues:
    1. snowy screens, black screen
    2. poor colour on HDMI display

    Given macbook air (using HD graphics) still have the colour problem (see thread:
    https://discussions.apple.com/message/18825794#18825794
    (first post: Jul 4, 2012) ) and no official words from Apple, I don't think they are able to fix similar issue for MacMini.
     
  2. macrumors regular

    Joined:
    May 18, 2010
    #2
    More problems for the Mac Mini 2012:

    3rd issue (OSX makes harddisks dead by default)
    http://forums.macrumors.com/showthread.php?p=16252659#post16252659

    http://joernhees.de/blog/2011/09/16/mac-os-x-harddisk-high-load-cycle-counts/

    &

    4rd issue (Mac Mini cpu gets 103c (217f) and become simpy unstable!)
    http://forums.macrumors.com/showthread.php?p=16252549&posted=1#post16252549

    If Apple just make the Mac Mini 0.5 Inch larger it was all oke. But no, they had to make it thin. :mad:

    Even the HDD problem shows how incompetent they are at Apple.
     
  3. macrumors member

    Joined:
    Oct 12, 2012
    #3
    This is awful from Apple.

    I said it before, but God knows what problems the iMacs could have.

    Time to start looking at PC's I think :(
     
  4. macrumors regular

    Joined:
    Nov 21, 2010
    Location:
    Jacksonville, FL
    #4
    My 2012 Mini is running flawlessly. I installed a ssd in it & it screams! Took the 1 TB drive that came with it, put it inside a USB 3.0 enclosure and run my DAW software without issue.

    My older 22" monitor works fine using the thunderbolt port. In a few months I hope to get a 24" hdmi monitor connected to it.

    So thankful to have this computer!
     
  5. macrumors member

    Joined:
    Nov 1, 2012
    #5
    I'm not having the problems, and I think most people are fine. People who don't have problems don't go running off to Google and then start posting in forums.

    For perspective I'd go back and read some of the threads from product introductions from years past. There is always something that causes a little panic and turns out to be nothing.
     
  6. koyeung, Nov 8, 2012
    Last edited: Nov 8, 2012

    thread starter macrumors newbie

    Joined:
    Nov 5, 2012
    #6
    glad to know you have no problem and it is probably to get proper system after replacement.

    May you let us know if your system:
    1. mac mini (late 2012)
    2. connect to hdmi display via hdmi cable to hdmi port directly

    they are common conditions of light color problem.


    thanks

     
  7. macrumors 68020

    MattZani

    Joined:
    Apr 20, 2008
    Location:
    UK
    #7
    The HDMI issue is annoying if you NEED to use it, if not, buy a MDP-HDMI cable.
     
  8. macrumors 68030

    Joined:
    May 3, 2010
    #8
    Both of my Mini's were perfect out of the box. One was purchased last week, one this week. Both are connected to LCD TVs via HDMI, both work perfectly with the displays. Reading through these forums gives people the impression rhat every device is inherently flawed. While statistically some will be, it's not a general rule.
     
  9. thread starter macrumors newbie

    Joined:
    Nov 5, 2012
    #9
    You may know our feeling if you find hdmi monitor not working as expected with the hdmi port. (i.e. you could hook one monitor without buying expensive apple display )



    ----------

    I know the answer then. We should ask for replacement and not all batches of mac mini has such problem.

    thanks

     
  10. macrumors regular

    jdryyz

    Joined:
    Jun 12, 2007
    #10
    What is Apple's time window for return on the mini, anyway? That will be how much time I give them to come up with fixes for the video problems.
     
  11. macrumors member

    Joined:
    Oct 12, 2012
    #11
    You have 14 days to return, no questions asked, but if there is a fault with the unit you'll obviously be able to get it replaced/repaired under warranty.
     
  12. macrumors 6502

    Joined:
    Jul 5, 2011
    Location:
    the corner of Fire and Brimstone
    #12
    Troll bravado.
     
  13. fig
    macrumors 6502a

    Joined:
    Jun 13, 2012
    Location:
    Houston, TX
    #13
    Overreact much?
     
  14. macrumors member

    Joined:
    Oct 12, 2012
    #14
    Other than thinking the world is going to end every time it rains, no :p
     
  15. macrumors regular

    jdryyz

    Joined:
    Jun 12, 2007
    #15
    What a coincidence. I just hit 14 days today.

    My concern is how long my patience will last. I've read reports about these problems with the Intel HD 4000 graphics going back well before the latest minis arrived. I'm not so confident right now that Apple will come up with a solution quickly.


     
  16. macrumors regular

    teohyc

    Joined:
    May 24, 2007
    #16
    Now I know why my HDMI output looks sucky even after calibrating.
     
  17. macrumors regular

    Joined:
    May 17, 2012
    Location:
    FL
    #17
    Get a better monitor?
     
  18. macrumors regular

    Joined:
    May 18, 2010
    #18
    Hey says HDMI input. He implies that the other inputs have good quality.
     
  19. macrumors 68040

    Joined:
    Dec 17, 2009
    #19
    I've read over this line about 3-4 times and I'm not sure what you are getting at. Are you saying that you can only hook an expensive Apple monitor to the Mini since the HDMI port has issues? A cheap Mini-displayport to HDMI (or DVI) adapter fixes the problem. It sounds like there are some issues with the HDMI port, but most likely these are software issues since it doesn't seem to affect all televisions and/or monitors....

    I'm not saying you shouldn't get a replacement just that a replacement might not make any difference if it is the drivers for the HDMI port....
     
  20. macrumors regular

    Joined:
    May 18, 2010
    #20
    Batches? How do you know? Which batches are affected and which not?

    No, just mad. Ofcourse i am mad. The options of Macs are limited and if they have flaws i am certainly not happy.
     
  21. macrumors regular

    Joined:
    Mar 3, 2011
    #21
    Great. Thought i'd be unaffected... i was wrong. :( My day old 2012 is doing the snowy jig.
     
  22. jmhart, Nov 8, 2012
    Last edited: Nov 8, 2012

    macrumors regular

    Joined:
    Jun 14, 2012
    #22
    To the OP: I would return it now if I could, you can always buy again once this problem gets fixed. Keep in mind how unresponsive Apple has been to their desktop customers this year. Who knows how long it will take before a fix is released. By then maybe you can pick up the machine as a refurb and save some bucks, or who knows maybe the 2013 Mini will be out by then with a discrete GPU option. ;)

    While this may be true, there are enough reports of white level clipping to indicate there *IS* an inherent flaw somewhere in the driver or HDMI compatability with certain devices and apprently it can't be corrected with the color calibration in OS X. Some who are reporting this issue are also indicating this was not a problem for those same HDMI display devices with previous Mini models they've owned, so clearly there *IS* something that needs addressed in the 2012 model.

    I'm betting it's a driver issue as Intel GPU drivers have always had little issues here and there (the 23.976 issue comes to mind). I'm just not convinced that both Intel and Apple take the HTPC niche seriously enough to watch for these kinds of issues. If you're going to continue including an HDMI port on your machines, you better make sure they work properly!

    The point is that clearly the QA process is slipping somewhere along the line, either at Intel or Apple.

    I've heard enough to postpone replacing my MacBook HTPC with a 2012 Mini until this is resolved.

    Shame on Apple for sticking their customers with Intel's immature GPU offerings by not giving us the option of a discrete GPU for the 2012 Mini. :mad:
     
  23. fig
    macrumors 6502a

    Joined:
    Jun 13, 2012
    Location:
    Houston, TX
    #23
    Well played.
     
  24. macrumors 6502a

    Joined:
    Feb 3, 2011
    #24
    This is an Intel issue with the HD4000 MRC code (Memory Resource Code) and is happening across PCs and Macs. I'm not hopeful Intel will figure this out after reading the Intel Support forum, which looks like a cluster-F attempt to obfuscate the problem. Intel released MRC1.5 claiming it was fixed, only to have users reporting the same issue with that release and later with v1.6. I'm returning my Mini when it comes in next week, and wait for the next round of Intel chips, maybe they'll get the GPU right in Haswell, but I'm not keeping my fingers crossed. This is why Apple needed a discrete GPU solution for the Mini, and instead of trying to save a few bucks and depending on Intel to finally get it right.
    http://communities.intel.com/message/171244
     
  25. macrumors regular

    Joined:
    Jun 14, 2012
    #25
    Wow...that thread on Intel's forum was started at the end of September and they still haven't fixed it. Intel needs to stick with CPUs and let the more competent GPU designers do what they do best.

    Looks like it's time to hackintosh my old PC that I just replaced with a new PC since Apple took such a ridiculously long time to get the iMac out...out wait, it's still not available. I was hoping I could at least go Mac Mini for my HTPC but the more I learn, the less likely that is. :(
     

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