Ok i'll admit it. I broke a little something in my mac. I can easily repair it, but I need a replacement part. I called up a local Apple service center and asked if they could order the part for me so I could purchase it. But they told me they can't do that. I'm a bit confused. I work in a store where we repair tools, and if a customer wants to purchase just the part so they can attempt to repair the tool themselves, we do that with no problem. So why won't these people allow me to do the same? Has anyone else had experience with something like this?