Shuffle DOA

Discussion in 'iPod' started by richard4339, Feb 11, 2007.

  1. richard4339
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    macrumors 6502a

    richard4339

    Joined:
    Sep 6, 2006
    Location:
    Illinois
    #1
    I just got my 2G Shuffle in the mail, and I think its DOA. If you turn it into the on position, I do not get any status lights, and if I plug it into the dock and the dock into my USB port, it does not show up in iTunes. Is this a good sign its DOA and should be returned, or is this something I should actually call Apple about?
     
  2. EricNau
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    Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #2
    What light(s) does the shuffle display when you place it in the dock?
     
  3. richard4339
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    thread starter macrumors 6502a

    richard4339

    Joined:
    Sep 6, 2006
    Location:
    Illinois
    #3
    No lights at all. It makes no lights.

    They're having me try to charge it for four hours. We'll see in the morning.
     
  4. richard4339
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    thread starter macrumors 6502a

    richard4339

    Joined:
    Sep 6, 2006
    Location:
    Illinois
    #4
    Okay, I re-read the comments the gentleman made last night from AppleCare. He thought that the lights were turning on, which they are not. He still recommended getting a replacement, however, so that's what I'll do. =/
     
  5. psychofreak
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    Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
    #5
    Does anything show up in Disk Utility (assuming you are on a mac) when you plug it in?
     
  6. richard4339
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    thread starter macrumors 6502a

    richard4339

    Joined:
    Sep 6, 2006
    Location:
    Illinois
    #6
    At this point, its a moot point. It has been replaced (locally) and the new one is perfect!
     

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