Sigh, here we go: "Cannot Get Mail. The connection to the server ... failed."

Discussion in 'iPad' started by greenlander, Apr 4, 2010.

  1. macrumors member

    Jun 14, 2007
    This has been a pretty regular problem for me w/ my iPhone when I'm own my home WiFi: desktop and laptop connect to IMAP mail server(s) fine, but when iPhone tries to it gets the

    Cannot Get Mail
    The connection to the server <mail server hostname> failed.

    Now I'm getting this without exception on my iPad. On the iPhone, I can get around it by switching to 3G, but not on this WiFi-only iPad.

    I've tried increasing the max connections per IP on the IMAP server in question, but that's had no effect. I've searched high and low on Google and other forums and there's TONS of threads on this/similar issues -- but no solutions.

    Maybe I'll get lucky here. Anyone know anything?
  2. macrumors member

    Nov 19, 2007
    Manchester, UK
    I had a similar problem back on my old 3g. I couldn't access my mail unless i switched to 3g. I can't actually remember how i fixed it :p

    i *THINK* i deleted the mail account and set it up again as a new one. Try it and see how you get on ;)
  3. macrumors 6502

    Feb 5, 2008
    I'm having trouble with this too. Infuriating and they don't give you any useful information in the error message. :confused:
  4. macrumors 68000


    Feb 24, 2007
    Melbourne, Australia & Bay Area
    No problems on iPhone here with any of my mail accounts?

    Whats your email provider?
  5. macrumors 6502

    Feb 5, 2008
    Neither of my Gmail accounts are working; they deliver the "the connection to the server "" failed." message.

    Exchange and POP accounts work properly though.
  6. macrumors newbie

    Apr 5, 2010
    I've been having the same problem. I have my iphone set up on an exchange and it kept saying "Failed to connect to the server". I read what everyone else did, turned off the wi-fi and sure enough, it updated my inbox just where does the problem lie?

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