Hello all, So I've only had my macbook pro aluminum body for about 4 months and after downloading the new system update, my laptopl just started acting weird and then it would just keep freezing with the pinwheel for extended periods of time. I've decided to verify and repair the disc, but to no avail, it didn't help. So, I backed up files in an external hard drive and erased my disc. However, after repeating to reinstall Snow Leopard at least 10 times, it keeps on telling me that it has failed to copy supported files. If I eject my installation DVD, it will just show up with a gray screen that has a folder and a question mark on it. I'm not sure what to do. I feel like I should take it over to an Apple store to consult with a Genius...but it is far from where I live. Any easy step to step advice on what I should do? Thanks in advance.