so I lost my files -- how do I get my purchased iTunes stuff back?

Discussion in 'Mac Apps and Mac App Store' started by alec, Oct 1, 2006.

  1. alec macrumors regular

    Joined:
    Oct 19, 2005
    Location:
    Washington DC
    #1
    Simple question that I can't seem to figure out. I had a crash and I want to get all of my purchased stuff back from iTunes. My 'Purchased' playlist is empty now. How do I get it back all of the items I bought?

    Thanks!
     
  2. jsucher macrumors newbie

    Joined:
    Oct 1, 2006
  3. eva01 macrumors 601

    eva01

    Joined:
    Feb 22, 2005
    Location:
    Gah! Plymouth
    #3
    From the backups you should have made. Or from your iPod
     
  4. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #4
    This is why you should back things up. Contact Apple and very nicely and sheepishly explain to them what happened. They'll likely give you a lecture about the importance of backing up your data, then allow you to redownload your purchased stuff. Then make sure you back things up, as I wouldn't really expect that they'd allow you to redownload a second time if you have further problems.
     
  5. balamw Moderator

    balamw

    Staff Member

    Joined:
    Aug 16, 2005
    Location:
    New England
    #5
    No excuse not to make backups now that iTunes has built in backup which can be restricted to purchases only...

    B
     
  6. cazlar macrumors 6502

    Joined:
    Oct 2, 2003
    Location:
    Sydney, Australia
    #6
    Also, before you run off and bug apple for a re-download, you should have a look in your iTunes folder to verify if your purchased music has actually disappeared, or if iTunes has just lost track of it somehow (assuming by crash you don't mean a full disk crash/re-install that is!)
     

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