Software Update can't find server

Discussion in 'macOS' started by thegreatluke, Jun 17, 2006.

  1. thegreatluke macrumors 6502a

    thegreatluke

    Joined:
    Dec 29, 2005
    Location:
    Earth
    #1
    Okay, I usually click on Software Update by habit about once a week to see if there are any new updates.

    Today, though, the Software Update says "Software Update can't find the update server. Make sure you're connected to the Internet, then try again."

    I'm connected to the Internet and everything is fine except for the software update.

    Any help?

    Thanks for reading! :)
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    This happens every now and then, when Apple's servers are having issues. Wait an hour or so and try again. :)
     
  3. thegreatluke thread starter macrumors 6502a

    thegreatluke

    Joined:
    Dec 29, 2005
    Location:
    Earth
    #3
    Alright, thank you.
    Will do.
     
  4. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    If it keeps happening, you might wanna try removing the Software Update preference file, named com.apple.SoftwareUpdate.plist. Dragging it to the Desktop with Software Update closed should suffice. Give it that hour first, though. There's no point in removing PLIST files if it's an Apple's server-side issue. :)
     
  5. thegreatluke thread starter macrumors 6502a

    thegreatluke

    Joined:
    Dec 29, 2005
    Location:
    Earth
    #5
    Thank you.

    It worked after I dragged out the com.apple file.
    Except... what do I do with this file now? Is it safe to trash it?
     
  6. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
  7. lOUDsCREAMEr macrumors regular

    lOUDsCREAMEr

    Joined:
    Mar 30, 2006
    Location:
    Safari desert
  8. fereng macrumors newbie

    Joined:
    Apr 4, 2009
    #8
    Still cant find the server...

    hi, first of all, i've just joined the macrumors. i was searching about my problem on the internet and then i saw a post:software update can not find the server...yesss! that's what i exactly am troubling with...i tried what you said but it still can't find the server...is there anything else to do to overcome? thank you! :)
     
  9. trotnixon macrumors newbie

    Joined:
    Oct 2, 2007
    Location:
    Maine
    #9
    Same here...

    trashed the com.apple.SoftwareUpdate.plist and server still not found. My other Macs are updating fine using the same Wi-Fi connection.
     

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