Software update error!

Discussion in 'Mac Apps and Mac App Store' started by CubaTBird, Jan 21, 2005.

  1. CubaTBird macrumors 68020

    Joined:
    Apr 18, 2004
    #1
    How do i fix this so I can install updates on my comp :confused:
     

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  2. Daveway macrumors 68040

    Daveway

    Joined:
    Jul 10, 2004
    Location:
    New Orleans / Lafayette, La
    #2
    Sounds like it may be a dead permission.
    EDIT: You could also just download the stand-alone updates from apple.com
     
  3. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #3
    Open Disk Utility and do a Repair Permissions on your hard drive, then try Software Update again. Let us know if it works or not

    Thanks
    Trevor
    CanadaRAM.com
     
  4. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #4
    it doesn't work, i hit repaird permissions and i still get the same thing.. im perplexed.. :confused:
     
  5. Daveway macrumors 68040

    Daveway

    Joined:
    Jul 10, 2004
    Location:
    New Orleans / Lafayette, La
    #5
    As I said before: Use the individual updates from Apple's website and tell us how it works.
     
  6. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #6
    k heres what it says from disk utility, im gonna try the individual updates now.
     

    Attached Files:

  7. zimv20 macrumors 601

    zimv20

    Joined:
    Jul 18, 2002
    Location:
    toronto
    #7
    one thing you could try doing is directly addressing the error and changing permissions on that one file. open up a terminal window and type (w/o the percent sign):

    % sudo chmod 644 /tmp/501/TemporaryItems/com.apple.SoftwareUpdate


    you'll be prompted for your password. if that doesn't do the trick, try it again, only use 755 instead of 644 (i.e. i assume com.apple.SoftwareUpdate is a file, but it may be a directory, and that needs the execution bits set, which is what the 755 does [among other things]).

    report back on if it works. if the sudo command gets you an error, cut and paste both your command and the error message here for debugging.
     
  8. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #8
    That file shouldn't exist, so you'll probably need to set write permissions on its parent directory.
     
  9. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #9
    i still get that same error, i did that thing in terminal and it says no file existed.. the irony of this is i reinstalled os x twice! and im still getting that error, fully formatting the drive as well.
     
  10. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #10
    damn.. all i can say is wow, this isn't working for me, i tried the unix command anybody else got any other ideas?
     
  11. zimv20 macrumors 601

    zimv20

    Joined:
    Jul 18, 2002
    Location:
    toronto
    #11
    execute this command and paste back the results

    % ls -las /tmp/501/TemporaryItems
     
  12. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #12
    here is the message i get after i typed that command in

    Chris$ ls -las /tmp/501/TemporaryItems
    total 0
    0 drwxr-xr-x 2 Chris wheel 68 22 Jan 18:57 .
    0 drwx------ 3 Chris wheel 102 22 Jan 18:57 ..


    what does it mean? is it fixed? :confused:
     
  13. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #13
    also, before i got this error i did an 8 way random format on my hd but interrupted it b/c it was takin way to long and just had disk utility do a normal format and partition the drive, then installed os x.3 could this have been the culprit for this error? me stopping the 8 way random format? What does it mean to do a "8 way random format" on a harddrive? And how long would it take on a 40 gb hard drive? if i let it go all the way through this time would it finish whatever it didn't finish before? :confused:
     
  14. zimv20 macrumors 601

    zimv20

    Joined:
    Jul 18, 2002
    Location:
    toronto
    #14
    those permissions are the same as mine, so unless it all works now, i'm out of ideas.
     
  15. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #15
    so that 8 way random format thing had nothin to do with it then? i mean it seems to be workin' now.. ~sigh~ it seems there isn't explanation for everything eheh
     
  16. Chip NoVaMac macrumors G3

    Chip NoVaMac

    Joined:
    Dec 25, 2003
    Location:
    Northern Virginia
    #16
    Did you run it from the CD or the HDD? If it was the HDD, try the CD.
     
  17. zimv20 macrumors 601

    zimv20

    Joined:
    Jul 18, 2002
    Location:
    toronto
    #17
    so it is working now? perhaps the com.apple.SoftwareUpdate file was the problem and reinstalling the OS wiped the file.
     
  18. CubaTBird thread starter macrumors 68020

    Joined:
    Apr 18, 2004
    #18
    YES I FIXED IT!! here's what i did! :p i went to the folder /tmp/ by using the go coommad in the finder and deleted the folder called "501" then i re-ran software update and it installed everything 100%! yay! lol i feel so proud of myself now... after the restart that 501 folder still didn't appear in the tmp folder, yay!
     
  19. zimv20 macrumors 601

    zimv20

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    Jul 18, 2002
    Location:
    toronto
  20. DocB macrumors newbie

    Joined:
    Sep 24, 2004
    Location:
    Wichita, KS
    #20
    CubaTBird...can you give me a little more detail on how you did that? I had the same problem and have been watching the posts...I love my Mac but I'm a bit of a techno-idiot. Some more details would be extremely helpful. Thanks.
     
  21. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #21
    Okay...

    Here's how it's done:

    From Finder's Go menu, choose Go To Folder...

    In the Go To Folder dialog, type "/tmp" (without the "quotes")

    A new window will open showing the contents of the /tmp directory.

    Delete the 501 folder the same way you would delete any other folder.

    Close the window when you're done.
     
  22. DocB macrumors newbie

    Joined:
    Sep 24, 2004
    Location:
    Wichita, KS
    #22
    Thank you...that worked great. Now for a little education - how did that problem materialize? What was the purpose of that folder? Etc.? Thanks for your help.
     

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