Something under my camera lens

Discussion in 'iPhone' started by Droidrage729, Feb 2, 2013.

  1. macrumors 6502

    Joined:
    Sep 28, 2012
    #1
    Is it common for dust to get under the camera lens over time? It won't wipe off heck it could be a scratch its hard to tell from I can tell its not affecting my photos but I'm not a photographer so I could be taking cruddy pics I wouldn't know it. What recourse do I have if it is scratched I have insurance through Verizon .
     
  2. macrumors 68030

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #2
    been discussed a million times. some phones came from the factory this way too. bring it to an apple store and they can replace or clean it out for you. thats what i did when i noticed a small piece of dust under my lens.
     
  3. macrumors regular

    Joined:
    Apr 4, 2008
    #3
    Just came back from the store to do a swap because of a spot inside the lens. No charge.
     
  4. macrumors 6502a

    moldy lunchbox

    Joined:
    Sep 9, 2010
    Location:
    Raleigh, NC
    #4
    How long did you have the phone before you noticed it? And glad you got a swap.
     
  5. macrumors 6502a

    MarcBook

    Joined:
    Jul 13, 2008
    Location:
    Jersey, Channel Islands
    #5
    I've had three iPhone 5s with dust spots on the camera sensors. Each was a little different and each took a different amount of time to develop the problem. Shortest was 2 weeks, longest was 2 months.

    I live in Jersey, so it's a real pain in the backside for me. I'm going to get mine swapped at a store when I next go to the UK (I like to inspect the replacement for stuck pixels etc.).

    I just hope that my next replacement is a later-made unit with better build quality.
     
  6. macrumors 65816

    Six8

    Joined:
    Feb 1, 2012
    Location:
    Earth
    #6
    Ill be damned. Just looked and mine has it too.
     
  7. macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #7
    Why is living in jersey a pain? Because u don't have a store near you? If so, it's not jersey that's a pain, it's the area u live in.
     
  8. macrumors 6502a

    MarcBook

    Joined:
    Jul 13, 2008
    Location:
    Jersey, Channel Islands
    #8
    I'm referring to the real Jersey, the island near France, not New Jersey. :rolleyes:

    I actually work at the Apple Premium Reseller here and we can't sell or handle iPhones at all (due to there being no partner phone network here). Because Apple doesn't directly operate here, I'll have to take my iPhone to an Apple store in the UK to get it replaced.
     
  9. macrumors 68030

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #9
    As I am someone from New Jersey, I at least understood it as the island and not the state. Lol.
     
  10. macrumors regular

    Joined:
    Oct 15, 2011
    #10
    Mines had a spot on the camera for about a month now. I'm really not in a hurry to get it fixed, so I'll probably just wait a few more months. I was under the impression that they can just clean the lens instead of having to replace the whole phone..? Can they not just clean it, or could you tell them to replace the phone? Anyone have experience with this, outside of the initial 30 days?
     
  11. macrumors regular

    Joined:
    Apr 4, 2008
    #11
    Got mine at launch. I have AppleCare+ but the genius said this issue is covered under standard warranty. So no charge.

    At first, he said they'll try to clean or repair it. Then after a few minutes, he just said he'll give me a new phone. This in Philadelphia.
     
  12. macrumors 68030

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #12
    apple took my phone in the back and within 5 mins came back out with the speck of dust removed. all covered under warranty as well.
     
  13. macrumors regular

    Joined:
    Apr 4, 2008
    #13
    nice!
     
  14. macrumors 65816

    Joined:
    Feb 1, 2008
    #14
    What model?

    I'm finding its creeping in though the microphone hole on the back on the IP5. I wish it was easy to remove the back on the IP5
     

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