Something wrong with Dell laptop, please help

Discussion in 'Mac Basics and Help' started by xJus10x, Apr 18, 2006.

  1. xJus10x macrumors regular

    Joined:
    May 10, 2004
    #1
    Ok, well my dads boss just gave me his work laptop and said it doesn't work and he had to go. So I have this Dell laptop and I turn it on and its a black screen that says, "A disk read error occurred. Press Ctrl+Alt+Del to restart." Anyone have any ideas on how to fix this, he really needs this laptop. And yes, I realize this is a mac forum, but I'm always on this site and have no clue to go for windows help =P Thanks!
     
  2. imacintel macrumors 68000

    Joined:
    Mar 12, 2006
    #2

    I can Redirect you to somewher for Windows help.

    I can direct you to the planet where everyone dumps their PEECEES of there desks. Its called earth. Its happening as we type. Just kidding:D

    you may want to go to:

    http://www.freedomlist.com/forum
     
  3. andcraig macrumors regular

    Joined:
    May 28, 2005
    #3
    My dad had a similar problem.
    His harddrive was shot.
    What i'd recommend is getting an adapter to plug a laptop harddrive into a standard IDE interface on a PC. Radioshack might have them.

    Then try using norton ghost or a similar utility to recover the data and back it up if windows won't let you read it right away.

    This could be caused by a bad boot partition or the drive actually being dead i think. Hopefully just a bad/corrupt partition.
     
  4. xJus10x thread starter macrumors regular

    Joined:
    May 10, 2004
    #4
    Thanks for the replies, if his hard drive actually is dead, what would he do? Send it back to Dell?
     
  5. adk macrumors 68000

    adk

    Joined:
    Nov 11, 2005
    Location:
    Stuck in the middle with you
    #5
    If it's under warranty, yes. They'll overnight you a new hard drive and you send the old one back. It's pretty easy too on most dells - On my mom's inspiron it was just two screws and it slid out the side.
     
  6. calebjohnston macrumors 68000

    calebjohnston

    Joined:
    Jan 24, 2006
    #6
    Hard drive replacement on Dells are very easy in most cases. They are very cheap, consumer-level laptops, so they make those kind of repairs that are more common easier to do.
     
  7. Compatiblepoker macrumors regular

    Joined:
    Feb 8, 2006
    Location:
    Jacksonville Beach
    #7
    Hope he didnt have too much info on there that he needed.
     
  8. white89gt macrumors regular

    Joined:
    Jan 18, 2006
    #8
    Definitely something wrong with the hard drive. If you want to spend the time, you could format and reinstall the os but that won't help with the data being lost. I work with pc's all day at work and I've never gotten one back up after seeing that error message.
     
  9. galstaph macrumors 6502a

    galstaph

    Joined:
    Jul 24, 2002
    Location:
    The Great White North Eh
    #9
    yes there is definitly something wrong with dell laptops;)
    now to convince him to get a mac.....
    anyways, try what was suggested by the others, maybe even see if you can do a windows repair (via install disk if avail, I'm sure dell has this enabled), it may simply be a corrupt system file.
     

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