Soo how will HE extended warranty be verified??

[daneoni]

I decided to forego AppleCare since i rarely use telephone support and the HE extended covers hardware and sfotware??.

Anyway as far as i know this machine is only covered under the standard 1 year warranty. I have yet to receive an email or letter telling me the HE warranty applies at all.

Got me thinking when the standard warranty runs out...which it will and something goes wrong, how will Apple verify that my machine is in fact covered?. Knowing the kinda people Apple support are....especially here in the UK, they'll deny everything unless its written in blood on paper.

Am i screwed?

Merry Christmas by the way.

 

[Eraserhead]

I decided to forego AppleCare since i rarely use telephone support and the HE extended covers hardware and sfotware??.

Anyway as far as i know this machine is only covered under the standard 1 year warranty. I have yet to receive an email or letter telling me the HE warranty applies at all.

Got me thinking when the standard warranty runs out...which it will and something goes wrong, how will Apple verify that my machine is in fact covered?. Knowing the kinda people Apple support are....especially here in the UK, they'll deny everything unless its written in blood on paper.

Am i screwed?

Merry Christmas by the way.

Put the serial number into the apple support site and see what it says.

Otherwise call Apple and ask them.

 

[daneoni]

Put the serial number into the apple support site and see what it says.

Otherwise call Apple and ask them.

Did the latter and this is what i get, guess i'll call Apple and clarify from the horses mouth once and for all. Purchase date is correct BTW

 

[Eraserhead]

Look they say you have a 3 year warranty on the site so make them honour the damn thing, complain if needed, it makes me glad I paid the extra £50 for Applecare!

 

[Craigy Boy]

I rang them up (0800 039 1010) to ask about this.

They said there was a problem when ordering online as it didn't offer the 3 year warranty as it should. After the phone call they emailed me a reference number, this meant if I ever have a problem with the mac, I quote this, and they know I have a three year warranty. If I were you, I'd ring them.

 

[MaaseyRacer]

Apple Limited Warranty = 1 year
Apple Global Warranty = 3 Years (Apple Care)

You have one year from the date of purchase to get the AppleCare Plan.

 

[Craigy Boy]

Students in higher education in the UK (not sure about other countries) get a free 3 year warranty with apple computers now.

 

[MaaseyRacer]

Well then that is awesome. I guess it will be tracked by serial number like all the other products.

 

[Jakk]

Did the latter and this is what i get, guess i'll call Apple and clarify from the horses mouth once and for all. Purchase date is correct BTW

I'm also got that message even though I'd already applied an applecare on my macbook.

I remembered that last month it's still telling me what is the remaining time I've got.
There might be something wrong.

BTW it's show "Our records indicate that your product is covered under the AppleCare Protection Plan and your date of purchase was........."