Sprint Denies Widespread Issues with Slow iPhone Data Speeds

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Oct 18, 2011.

  1. macrumors bot

    MacRumors

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    #1
    [​IMG]


    Since the iPhone 4S debuted on Sprint on Friday, a number of the carrier's customers have been complaining of slow data speeds. While the issues are not universal for iPhone users on Sprint, they do seem to be affecting a substantial number of customers.

    [​IMG]


    PCMag.com now reports that Sprint has issued a statement on the issue, characterizing the complaints as a "small number of reports" that the carrier is looking into.
    As the report notes, it is unclear exactly what Gizmodo report Sprint is referring to as supporting its case, as the site's informal speed test survey is indeed showing dramatically slower average data speeds for Sprint compared to AT&T and Verizon.

    PCMag.com also notes that Sprint has already been measured to have the slowest real-world 3G network speeds of the three iPhone carriers in the United States, and thus the iPhone itself may not be having a significant effect on the carrier's network. And with some customers perhaps being new to Sprint with the iPhone, they may have been unaware of the carrier's network speeds.

    Article Link: Sprint Denies Widespread Issues with Slow iPhone Data Speeds
     
  2. macrumors 6502a

    Joined:
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    #2
    of course
     
  3. Guest

    toddybody

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    On Mars, thinking about my father...
    #3
    Of course it's not Sprint's fault. Folks are probably holding it wrong.



    Lame.
     
  4. macrumors 68000

    Joined:
    Sep 30, 2003
    #4
    My Sprint was slow as balls on Friday when I received it, but since Saturday it's been perfectly fine.
     
  5. macrumors 6502a

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    california
    #5
    Exactly. Day one it was slow for me, fast ever since then.
     
  6. macrumors regular

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    Manchester, UK
    #6
    Sounds like 'Sprint' is an ironically named company.
     
  7. macrumors 68020

    Joined:
    May 23, 2011
    #7
    Guys, give them a chance. I am personally giving them a chance until my 14 days are about to run out. I used Sprint before and they were excellent, unless something changed, they should get over it.

    BTW, remember it is mostly those with horrible speeds that come to MR or Sprint community to post, happy customers are unlikely to post.
     
  8. macrumors 6502a

    Joined:
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    Endwell, NY
    #8
    I was getting absolutely impressive 3G speeds last night. (100KB/s down 50KB/s up) On launch day, they were garbage.

    I'm wondering if they fixed it and are denying anything was ever wrong in the first place?
     
  9. macrumors 68020

    Joined:
    May 23, 2011
    #9
    What speeds are you getting now?
     
  10. macrumors 68000

    wikus

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    Planet earth.
    #10
    Maybe people are holding it wrong?
     
  11. macrumors 6502

    Joined:
    Jun 28, 2007
    #11
    Region also matters. Carriers that suck in some areas of the country/world are great in others.
     
  12. macrumors 6502a

    nsayer

    Joined:
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    #12
    They were named after a railroad, which is arguably even more ironic. I forget (and google fails me) what the INT stood for, but SPR stood for Southern Pacific Railroad.
     
  13. macrumors 68000

    darthraige

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    #13
    Why do people even have Sprint to begin in?
     
  14. macrumors 6502a

    nsayer

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    #14
    By my math, that's still about half normal.
     
  15. macrumors 68000

    darthraige

    Joined:
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    Coruscant, but Boston will do.
    #15
    Right. New phone for their network. They don't know how to use it. Haha.
     
  16. macrumors 6502

    Joined:
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    #16
    AT&T was pretty slow when the Iphone 4 first came out, give it time... their network is probably taking a major beating with this launch
     
  17. macrumors 68040

    Dr McKay

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    #17
    What did people expect?

    "Why, yes of course our Mobile Internet is dog-slow" - Sprint CEO
     
  18. macrumors newbie

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    Jul 5, 2010
    #18
    I am with Sprint now and I hate it every time I saw the ad how they were great about the unlimited data plan and they said ATT and VZN charge you more after 2GB and TMobile slows you down after 2GB, yet they were the only fast and unlimited... In reality, they were slow from day 1 till the end....:(:(
     
  19. macrumors 6502a

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    #19
    Interesting, for an EVDO Rev.A network? On any of my previous phones, I was never able to see 100KB/s ever, but that could be a function of where I live.

    Now that it's midday and the towers are loaded up, I'm seeing about 60KB/s down and 20KB/s up. Still very usable for web browsing though.
     
  20. Norkusa, Oct 18, 2011
    Last edited: Oct 18, 2011

    macrumors member

    Norkusa

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    Grand Rapids, MI
    #20
    My home wifi is giving me 1040kBs/up -1150kBs/down while Sprints 3G gives me 100kBs/up - 90kBs/down.
     
  21. macrumors 6502a

    Mad-B-One

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    Southern Plains
    #21
    Sounds like...

    ...that Propaganda Minister of Iraq. He denied the reality. Sprint being the fastest 3G? Where? At their Headquarters? My work phone is Sprint, my private phone is Verizon, my iPad is AT&T. Who are you kidding, Sprint? If I compare coverage and speed, you loose in 19/20 times against both competitors. Before I had Verizon, I had T-Mobile. No problems there either - I just wanted an iPhone. :D
     
  22. macrumors 6502

    Joined:
    Jun 28, 2007
    #22
    I'm getting like 40KB/s-60KB/s downstream on average, but my upstream has never been above like 3KB/s. Weird. According to the Ookla SpeedTest app.
     
  23. macrumors 65816

    Joined:
    Jul 11, 2008
    #23
    I'd rather have a sub-par internet performance for unlimited monthly than to have blazing fast internet that's only good for 2GB.
     
  24. macrumors 68000

    r2shyyou

    Joined:
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    Paris, France
    #24
    "Sprint", an acronym for Switched PRIvate Network Telecommunications.

    - via Wikipedia
     
  25. macrumors newbie

    Joined:
    Oct 18, 2011
    #25
    Calls

    My data was slow on launch day but plenty fast ever since.

    The best part about switching to Sprint is that I can now make phone calls. Brilliant!
     

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