I started out with an issue of mail shutting down unexpectedly. After some troubleshooting, I found out that it was the sound notification after download was complete, that was causing the problem. Now here is the problem; when I try to go into sounds under systems preferences, it goes directly to a "system preferences quit unexpectedly". Thus not allowing me to get into the sounds settings. Oh, just to add some mystery to the puzzle, my wife's has her own user side, and she has zero problems and is able to access sounds with no issues. So, how do I get into sounds, or make changes to it for my side?