Tech support: Desktops & laptops- Apple did the best job of...

Discussion in 'MacBytes.com News Discussion' started by MacBytes, May 20, 2005.

  1. macrumors bot

    Joined:
    Jul 5, 2003
  2. macrumors 65816

    James Philp

    Joined:
    Mar 5, 2005
    Location:
    Oxford/London
    #2
    So, for all those posting about their bad experiences - news flash - it isn't just Apple! In fact, they are BETTER then the others!
     
  3. macrumors regular

    Joined:
    Apr 12, 2002
    Location:
    Chicago Suburbs
    #3
    AppleCare

    I only had to use AppleCare once. Called them about a problem with my powerbook screen on Monday, recieved a Fed-Ex box on Tuesday, shipped it out Tuesday night, recieved my fixed powerbook on Thursday. Best customer service I've ever recieved.
     
  4. macrumors regular

    outerspaceapple

    Joined:
    May 23, 2004
    Location:
    Minnetonka, MN USA
    #4
    yeah, they ship stuff extremely fast. Had a motherboard broken on saturday & brought it into the apple store. They sent it out, fixed it, and returned it by wednesday. Really, really good and fast customer service.
     

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