Tech support: Desktops & laptops- Apple did the best job of...

Discussion in ' News Discussion' started by MacBytes, May 20, 2005.

  1. macrumors bot

  2. macrumors 65816

    James Philp

    So, for all those posting about their bad experiences - news flash - it isn't just Apple! In fact, they are BETTER then the others!
  3. macrumors regular


    I only had to use AppleCare once. Called them about a problem with my powerbook screen on Monday, recieved a Fed-Ex box on Tuesday, shipped it out Tuesday night, recieved my fixed powerbook on Thursday. Best customer service I've ever recieved.
  4. macrumors regular


    yeah, they ship stuff extremely fast. Had a motherboard broken on saturday & brought it into the apple store. They sent it out, fixed it, and returned it by wednesday. Really, really good and fast customer service.

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