Temporary problem with the system for handling Contact Us forms

Discussion in 'Site and Forum Feedback' started by annk, Nov 8, 2011.

  1. Administrator

    annk

    Staff Member

    Joined:
    Apr 18, 2004
    Location:
    Somewhere over the rainbow
    #1
    I'd just like to let everyone know that a small set-up glitch was getting in the way of how we handle the messages you send us via the Contact Us form. It resulted in some members not getting the replies that we sent out.

    Another result is a small back-log of questions to be answered, but we're on it now. If you've been waiting for a response the last week or so and don't hear from us within another day, feel free to send me a PM.

    Response time on new contacts should be up to speed.

    We've incorporated a new system for the contacts, and it's definitely going to make life in the contact lane easier and better for members and staff. I'm pretty sure that the bump in this particular road has now been navigated. :)
     
  2. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #2
    Good to hear! :) I sent something in a couple of days ago (or maybe yesterday...I don't remember) and haven't heard back but I'm not stressin'. Cheers!
     

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