The disk you inserted is not readable by this computer

Discussion in 'Mac Basics and Help' started by elderchunti, Jul 30, 2013.

  1. elderchunti, Jul 30, 2013
    Last edited: Jul 30, 2013

    macrumors newbie

    Joined:
    Nov 12, 2011
    #1
    Please! Need help, a lot of information is on this hard drive, mostly videos I filmed and stills. It's a
    Seagate FreeAgent GoFlex External Hard Drive, over a year old, used it over the weekend, connected it last night, I got that message, it won't appear on the Finder. What can I do so my mac reads the hard drive again and show my files? I don't want to do anything yet because I'm afraid I'll erase any data on my hard drive.
     
  2. macrumors 68020

    pastrychef

    Joined:
    Sep 15, 2006
    Location:
    New York City, NY
    #2
    Try launching Disk Utility and repairing disk.
     
  3. elderchunti, Jul 30, 2013
    Last edited: Jul 30, 2013

    thread starter macrumors newbie

    Joined:
    Nov 12, 2011
    #3
    Screen shot 2013-07-30 at 1.03.42 AM.png Screen shot 2013-07-30 at 1.03.42 AM.png here's a screenshot of what I see on Disk Utility. All the buttons for the most part are grayed out.
     
  4. macrumors 68020

    pastrychef

    Joined:
    Sep 15, 2006
    Location:
    New York City, NY
    #4
    The only other thing I can think of to try is running Disk Warrior. It is a commercial app but well worth the money. It has saved me many times.
     
  5. thread starter macrumors newbie

    Joined:
    Nov 12, 2011
    #5
    tried diskwarrior, my external hard drive doesn't appear on there.
     
  6. macrumors 68020

    pastrychef

    Joined:
    Sep 15, 2006
    Location:
    New York City, NY
    #6
    So, Disk Utility sees it, but repair disk is grayed out and Disk Warrior doesn't see the drive at all... I'm at a loss.
     
  7. macrumors regular

    Joined:
    Apr 7, 2011
    #7
  8. thread starter macrumors newbie

    Joined:
    Nov 12, 2011
    #8
    read that thread, for some diskwarrior worked, but my external hard drive doesn't seem to appear on the popup menu, just my mac's hard drive. again, it does appear on the disk utility, but it's not giving me the option to repair as you can see on the screenshot above.
     
  9. macrumors regular

    Joined:
    Apr 7, 2011
    #9
    Have you tried the Seagate support forum?

    <http://forums.seagate.com/t5/GoFlex-GoFlex-Desk-GoFlex-Pro/bd-p/UPHD_and_PU>
     
  10. thread starter macrumors newbie

    Joined:
    Nov 12, 2011
    #10
    seagate forum didn't help. if i use disk utility, then erase, and under erase options, don't erase, would that work, or would that just erase everything. what exactly happens?
     
  11. macrumors 603

    Joined:
    Feb 20, 2009
    #11
    "seagate forum didn't help. if i use disk utility, then erase, and under erase options, don't erase, would that work, or would that just erase everything. what exactly happens?"

    Once you've "erased", you replace the old disk directory with a new one that will show "empty" -- that is, your files will be gone.

    Actually, the files may still be "out there" on the sectors (platters) of the drive. But you won't be able to "get at" them without data recovery software (such as DataRescue3).

    So -- don't "erase" unless you understand what you are doing!
     

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