The iPhone "iPhone" could not be restored. An internal error has occured.

Discussion in 'iOS 5 and earlier' started by icyfire, Oct 12, 2011.

  1. icyfire, Oct 12, 2011
    Last edited: Oct 12, 2011

    icyfire macrumors 6502

    Joined:
    Jan 6, 2010
    #1
    I'm trying to update my Verizon iPhone 4 running 4.2.10 to iOS 5. I keep getting the message "The iPhone "iPhone" could not be restored. An internal error has occured." Tried using DFU mode and same problem. Any suggestions? P.S. it is not jailbroken.
     
  2. The Game 161 macrumors G3

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #2
    phone could not be restored...an internal error...

    please help

    why is this coming up? is it due to so many updating?
     
  3. hstaniloff macrumors newbie

    Joined:
    Apr 24, 2008
    #3
    I'm getting the same error. See attached image. HELP??? Going to try and upgrade OS X to 10.7.2 then try it again.
     

    Attached Files:

  4. icyfire thread starter macrumors 6502

    Joined:
    Jan 6, 2010
    #4
    Same error... Come on apple, I thought it was supposed to "just work".
     
  5. arightboy macrumors newbie

    Joined:
    Oct 12, 2011
  6. The Game 161 macrumors G3

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #6
    guessing it is just too many trying it at once

    will try it later i guess...
     
  7. hleewell macrumors 6502a

    Joined:
    Oct 22, 2009
    #7
    Happens to me twice...
    Anyone could direct to a troubleshooting guide..?
     
  8. MightyMac007 macrumors member

    MightyMac007

    Joined:
    Aug 24, 2011
    #8
    Getting the same thing here on my Verizon iPhone. If you click 'More Information' on the error message, it suggests updating the OS and restarting the computer. I know these are generic steps, but I'm going try it (didn't upgrade 10.7.2 yet) and see if that helps.
     
  9. Anotoneher macrumors member

    Joined:
    Feb 11, 2011
    #9
    Same here. Update failed 5x. Decided just to wait a while and try it again.
     
  10. The Game 161 macrumors G3

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
  11. asleep macrumors 68040

    asleep

    Joined:
    Sep 26, 2007
  12. orangewall macrumors member

    Joined:
    May 3, 2011
    #12
    Same error here, i've tried installing 4 times now... same error every time
    Myn is a white iPhone 4, 16gb, never jailbroken and previous updates did work.
     
  13. cdd543 macrumors regular

    Joined:
    Oct 13, 2006
    Location:
    Denver
  14. MattMJB0188 macrumors 68000

    MattMJB0188

    Joined:
    Dec 28, 2009
  15. bangable macrumors newbie

    Joined:
    Jul 15, 2011
  16. ryNze macrumors newbie

    Joined:
    Aug 6, 2011
    #17
    Same error here - anyone got a fix for this? =)
     
  17. yanki01 macrumors 68020

    yanki01

    Joined:
    Feb 28, 2009
    Location:
    Texas
  18. Anotoneher macrumors member

    Joined:
    Feb 11, 2011
    #20
    I'm upgrading to 10.7.2 to see if that's what the problem is. Unfortunately there's an estimate wait time of 18 hours to download it. Jesus. I can download a 6 gig torrent in 40 minutes. But it takes almost a day to download from Apple :rolleyes:
     
  19. miamijim macrumors 6502

    Joined:
    May 26, 2010
    #21
    Phew... thought it was just me.....

    Failed twice on iphone 4

    Now trying on my iPad....


    My imac is running snow leopard.... but this should not make a difference should it....

    Do I have to have Lion on my iMac to do this......
     
  20. circusbass macrumors regular

    Joined:
    Apr 25, 2004
    #22
    I'd rather get this than (-1303). I have no idea what that error even means!
     
  21. BlackFalcon448 macrumors member

    Joined:
    Jun 8, 2011
    #23
    An Internal Error Occured

    Was updating verizon ip4 and I got that error half way through the backup... What should I do?
     
  22. rbownes macrumors newbie

    Joined:
    Nov 12, 2008
    Location:
    Canada
    #24
    Same thing happened to me. I rebooted my iPhone and my iMac. Then I tried again and it worked perfectly!
     
  23. avsrock90 macrumors newbie

    Joined:
    Feb 5, 2010
    #25
    Failed here too. DFU'd my iPhone. Huge mistake. Won't even go back to the old os now.
     

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