The iPhone "iPhone" could not be restored. An internal error has occured.

Discussion in 'iOS 5 and earlier' started by icyfire, Oct 12, 2011.

  1. icyfire, Oct 12, 2011
    Last edited: Oct 12, 2011

    macrumors 6502

    Joined:
    Jan 6, 2010
    #1
    I'm trying to update my Verizon iPhone 4 running 4.2.10 to iOS 5. I keep getting the message "The iPhone "iPhone" could not be restored. An internal error has occured." Tried using DFU mode and same problem. Any suggestions? P.S. it is not jailbroken.
     
  2. macrumors 601

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #2
    phone could not be restored...an internal error...

    please help

    why is this coming up? is it due to so many updating?
     
  3. macrumors newbie

    Joined:
    Apr 24, 2008
    #3
    I'm getting the same error. See attached image. HELP??? Going to try and upgrade OS X to 10.7.2 then try it again.
     

    Attached Files:

  4. thread starter macrumors 6502

    Joined:
    Jan 6, 2010
    #4
    Same error... Come on apple, I thought it was supposed to "just work".
     
  5. macrumors newbie

    Joined:
    Oct 12, 2011
    #5
    same prob here too [UK]
     
  6. macrumors 601

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #6
    guessing it is just too many trying it at once

    will try it later i guess...
     
  7. macrumors 6502

    Joined:
    Oct 22, 2009
    #7
    Happens to me twice...
    Anyone could direct to a troubleshooting guide..?
     
  8. macrumors member

    MightyMac007

    Joined:
    Aug 24, 2011
    #8
    Getting the same thing here on my Verizon iPhone. If you click 'More Information' on the error message, it suggests updating the OS and restarting the computer. I know these are generic steps, but I'm going try it (didn't upgrade 10.7.2 yet) and see if that helps.
     
  9. macrumors member

    Joined:
    Feb 11, 2011
    #9
    Same here. Update failed 5x. Decided just to wait a while and try it again.
     
  10. macrumors 601

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #10
    been waiting for months and now this

    ugh
     
  11. macrumors 68030

    Joined:
    Sep 26, 2007
    #11
    Same issue here.
     
  12. macrumors member

    Joined:
    May 3, 2011
    #12
    Same error here, i've tried installing 4 times now... same error every time
    Myn is a white iPhone 4, 16gb, never jailbroken and previous updates did work.
     
  13. macrumors regular

    Joined:
    Oct 13, 2006
    Location:
    Denver
    #13
    same error in my iPad 2.
     
  14. macrumors 68000

    MattMJB0188

    Joined:
    Dec 28, 2009
    #14
    Same here. iPad 2
     
  15. macrumors newbie

    Joined:
    Jul 15, 2011
    #15
    exact same error...
     
  16. macrumors member

    Joined:
    Jul 5, 2007
    #16
    Here too.
     
  17. macrumors newbie

    Joined:
    Aug 6, 2011
    #17
    Same error here - anyone got a fix for this? =)
     
  18. macrumors 6502a

    Beanoir

    Joined:
    Dec 9, 2010
    Location:
    51 degrees North
    #18
    and me...
     
  19. macrumors 68000

    yanki01

    Joined:
    Feb 28, 2009
    Location:
    Texas
    #19
    patience Daniel son
     
  20. macrumors member

    Joined:
    Feb 11, 2011
    #20
    I'm upgrading to 10.7.2 to see if that's what the problem is. Unfortunately there's an estimate wait time of 18 hours to download it. Jesus. I can download a 6 gig torrent in 40 minutes. But it takes almost a day to download from Apple :rolleyes:
     
  21. macrumors 6502

    Joined:
    May 26, 2010
    #21
    Phew... thought it was just me.....

    Failed twice on iphone 4

    Now trying on my iPad....


    My imac is running snow leopard.... but this should not make a difference should it....

    Do I have to have Lion on my iMac to do this......
     
  22. macrumors regular

    Joined:
    Apr 25, 2004
    #22
    I'd rather get this than (-1303). I have no idea what that error even means!
     
  23. macrumors member

    Joined:
    Jun 8, 2011
    #23
    An Internal Error Occured

    Was updating verizon ip4 and I got that error half way through the backup... What should I do?
     
  24. macrumors newbie

    Joined:
    Nov 12, 2008
    Location:
    Canada
    #24
    Same thing happened to me. I rebooted my iPhone and my iMac. Then I tried again and it worked perfectly!
     
  25. macrumors newbie

    Joined:
    Feb 5, 2010
    #25
    Failed here too. DFU'd my iPhone. Huge mistake. Won't even go back to the old os now.
     

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