The iPhone "iPhone" could not be restored. An internal error has occured.

Discussion in 'iOS 5 and earlier' started by icyfire, Oct 12, 2011.

  1. icyfire, Oct 12, 2011
    Last edited: Oct 12, 2011

    icyfire
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    macrumors 6502

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    Jan 6, 2010
    #1
    I'm trying to update my Verizon iPhone 4 running 4.2.10 to iOS 5. I keep getting the message "The iPhone "iPhone" could not be restored. An internal error has occured." Tried using DFU mode and same problem. Any suggestions? P.S. it is not jailbroken.
     
  2. The Game 161
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    macrumors G3

    The Game 161

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    #2
    phone could not be restored...an internal error...

    please help

    why is this coming up? is it due to so many updating?
     
  3. hstaniloff
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    macrumors newbie

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    Apr 24, 2008
    #3
    I'm getting the same error. See attached image. HELP??? Going to try and upgrade OS X to 10.7.2 then try it again.
     

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  4. icyfire
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    thread starter macrumors 6502

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    #4
    Same error... Come on apple, I thought it was supposed to "just work".
     
  5. arightboy
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    macrumors newbie

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    Oct 12, 2011
  6. The Game 161
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    macrumors G3

    The Game 161

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    #6
    guessing it is just too many trying it at once

    will try it later i guess...
     
  7. hleewell
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    macrumors 6502a

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    Oct 22, 2009
    #7
    Happens to me twice...
    Anyone could direct to a troubleshooting guide..?
     
  8. MightyMac007
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    macrumors member

    MightyMac007

    Joined:
    Aug 24, 2011
    #8
    Getting the same thing here on my Verizon iPhone. If you click 'More Information' on the error message, it suggests updating the OS and restarting the computer. I know these are generic steps, but I'm going try it (didn't upgrade 10.7.2 yet) and see if that helps.
     
  9. Anotoneher
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    macrumors member

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    Feb 11, 2011
    #9
    Same here. Update failed 5x. Decided just to wait a while and try it again.
     
  10. The Game 161
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    macrumors G3

    The Game 161

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  11. asleep
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    macrumors 68040

    asleep

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  12. orangewall
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    macrumors member

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    May 3, 2011
    #12
    Same error here, i've tried installing 4 times now... same error every time
    Myn is a white iPhone 4, 16gb, never jailbroken and previous updates did work.
     
  13. cdd543
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    macrumors regular

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  14. MattMJB0188
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    macrumors 68000

    MattMJB0188

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  15. bangable
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    macrumors newbie

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  16. MarceePauff
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    macrumors member

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  17. ryNze
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    macrumors newbie

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    #17
    Same error here - anyone got a fix for this? =)
     
  18. Beanoir
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    macrumors 6502a

    Beanoir

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  19. yanki01
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    macrumors 68020

    yanki01

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  20. Anotoneher
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    macrumors member

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    #20
    I'm upgrading to 10.7.2 to see if that's what the problem is. Unfortunately there's an estimate wait time of 18 hours to download it. Jesus. I can download a 6 gig torrent in 40 minutes. But it takes almost a day to download from Apple :rolleyes:
     
  21. miamijim
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    macrumors 6502

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    #21
    Phew... thought it was just me.....

    Failed twice on iphone 4

    Now trying on my iPad....


    My imac is running snow leopard.... but this should not make a difference should it....

    Do I have to have Lion on my iMac to do this......
     
  22. circusbass
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    macrumors regular

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    #22
    I'd rather get this than (-1303). I have no idea what that error even means!
     
  23. BlackFalcon448
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    macrumors member

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    Jun 8, 2011
    #23
    An Internal Error Occured

    Was updating verizon ip4 and I got that error half way through the backup... What should I do?
     
  24. rbownes
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    macrumors newbie

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    #24
    Same thing happened to me. I rebooted my iPhone and my iMac. Then I tried again and it worked perfectly!
     
  25. avsrock90
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    macrumors newbie

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    Feb 5, 2010
    #25
    Failed here too. DFU'd my iPhone. Huge mistake. Won't even go back to the old os now.
     

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