"The iPhone software update server could not be contacted" ARGGGH WTF?

Discussion in 'iPhone' started by SydneyJunkie, Aug 13, 2010.

  1. macrumors regular

    Aug 1, 2010
    help? first time with itunes, when I try to check for updates for m iphone I get this message, also I can not visit the itunes store because it seems as if itunes cant find its server

  2. thread starter macrumors regular

    Aug 1, 2010
    found a solution:

    control panel
    internet options
    Connections tab
    Click LAN Settings
    uncheck "use a proxy server"

    hopefully anyone else who encounters this problem just checks here
  3. macrumors 65816


    Sep 15, 2009
    Hermitage, TN
    Edit your hosts file. You've edited it before. This only happens when you've previously tried to run your own update server for Tiny Umbrella.
  4. macrumors 68020

    Mar 24, 2010

    Ran into this problem also. Luckily, I use Time Machine to restore the "hosts" file.
  5. thread starter macrumors regular

    Aug 1, 2010
    I have absolutely no clue what you just said
  6. macrumors 65816

    May 29, 2010
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_2 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A400 Safari/6531.22.7)

    What is "Tiny Umbrella"? [​IMG]
  7. macrumors 68020

    Mar 24, 2010
    Do you have a Mac or a PC?

    If you have a Mac, in Finder got to...


    Look for the file named "hosts" and open the file with TextEdit

    The very last line should read "# gs.apple.com"

    If it does not, change that line to read "# gs.apple.com"

    It's basically the same with a PC, I just don't know were the "hosts" file is on a PC.
  8. macrumors 6502a


    Nov 17, 2009
    I'm trying to restore my 3GS to 3.1.2 using these instructions:

    After editing the hosts file, I get the "iPhone software update server cannot be contacted or is temporarily unavailable." message, but the real question is, is it executed internally from within iTunes? I'm wondering if an older copy of iTunes would work... :confused:
  9. macrumors newbie

    Jan 24, 2010
    Europe / Greece / Macedonia / Drama

    thanks! this post saved my life! cheers mate!
  10. macrumors newbie

    Oct 29, 2012
    My iphone would not connect to Itunes and would not update saying that the iphone software update server could not be contacted. After trying EVERY single solution recommended on all these different sites I came across sometime so simple. My computer date and time was incorrect and once I changed it everything worked perfect. So frustrating that I tried everything under the sun for 4 hours and have it be something so simple to fix. But glad I got it figured out. Maybe this will save some of you a little bit of time..:)
  11. macrumors newbie

    Oct 6, 2013
    Thank you so much! This worked for me! FINALLY!!! Lol I still can't believe the solution was that simple after everything I tried. Just goes to show you anything is possible.

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