The iTunes Store is currently unavailable. Please read.

Discussion in 'Apple TV and Home Theater' started by lonman06, Mar 16, 2012.

  1. macrumors regular

    Joined:
    Feb 23, 2010
    #1
    So I just picked up my apple TV and got it all set up. The streaming movies and TV shows from the cloud seem to work great except for one. I just purchased episode 1 from the new south park season and whenever I try to stream it I get the message "the itunes store is currently unavailable. Try again later". It is only for that one show. Does anyone know how to fix this? It has been that way for about an hour now.
     
  2. macrumors member

    Joined:
    Apr 19, 2011
    Location:
    Hoboken
    #2
    Playing South Park on Apple TV through iCloud

    I am having this issue as well, and have been experiencing the problem for a while now with my gen 2 Apple TV. I just picked up the new Apple TV this morning, and assumed the problem might correct itself with the updated hardware. I was wrong. I am able to stream all my TV shows and Movies purchased through iTunes through iCloud, with the exception of anything from South Park. I just got off the phone with AppleCare, and they referred my case to a senior specialist and gave me a case # and told me to email the iTunes store directly and describe the problem. I am waiting to hear back from them. I will keep you posted.

    My suggestion to you (or anyone else experiencing the same problem) is call up AppleCare and tell them you are having the same problem and get a case # and then contact iTunes directly. The more case #s they have reporting the same problem, the more likely they are to resolve the issue in a timely manner.

    In the meantime, if you have an iPhone, iPod Touch, or iPad, and you want to play South Park from iCloud without having to use iTunes home sharing, you can play the episodes on your iDevice of choice from the cloud, and then use AirPlay to play it on the Apple TV. It works for me, but it's not as seamless as just being able to play it directly from iCloud onto the Apple TV.
     
  3. thread starter macrumors regular

    Joined:
    Feb 23, 2010
    #3
    Thanks. At least it's not just me. I'm gonna give them a call to. Please do keep me posted from your end as well.
     

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