"The iTunes update server could not be contacted."

Discussion in 'Mac Basics and Help' started by MacMosher, Jul 20, 2012.

  1. macrumors 6502

    MacMosher

    Joined:
    Jan 5, 2006
    Location:
    Canada
    #1
    Hi

    I've just formatted a new hard drive on my macbook and installed snow leopard. Everything seems to be working fine, but I'm having some troubles updating my iTunes. When I try, I get this message:

    "The iTunes update server could not be contacted. Please check your internet connection, or try again later."

    My internet connection is fine. I've tried looking this up, but haven't really found any solutions.

    Suggestions?

    Similar thing happens when I try to access the iTunes store.

    Thanks!

    Mac
     
  2. macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #2
    Restart your router, if you're using one, and temporarily turn off any firewall.
    Also, are you using software, such as LittleSnitch, that blocks certain connections?
     
  3. macrumors newbie

    Joined:
    Mar 15, 2011
    Location:
    In a van down by the river
    #3
    I just did the same thing (new drive / snow leopard) and I am getting the same message. All my other machines can access iTunes store etc.. If anyone has any tips that would be great.
     
  4. macrumors newbie

    Joined:
    Mar 15, 2011
    Location:
    In a van down by the river
    #4
    Easy fix,
    go to apple.com/support and just download the latest iTunes.. the one that is packaged with snow leopard is no longer supported.. should of tried this before i posted..
     

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