This Quad G5 should never have left the factory....

Discussion in 'PowerPC Macs' started by Bear, Nov 17, 2005.

  1. macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #1
    This Quad G5 should never have left the factory....

    [​IMG]

    Notice that the bottom drive is up above where it should be with the plastic guides pushed out. Also the drive retaining lever on the lower drive is broken off (as shown on the right side of the picture). The bottom drive also came disconnected and of course is dead as well.

    Machine is going back as a DOA.:mad:
     
  2. macrumors member

    Joined:
    Aug 9, 2005
  3. macrumors 6502a

    Joined:
    Apr 18, 2005
    #3
    must have been a monday morning job, tough luck and i hope they get a new one out asap
     
  4. macrumors 68000

    PCMacUser

    Joined:
    Jan 13, 2005
    #4
    As of this year, I think the term 'good build quality' will never be associated with Apple again...
     
  5. Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #5
    Sorry about that, Bear.

    Hope a quicky is on the way.
     
  6. macrumors G4

    skunk

    Joined:
    Jun 29, 2002
    Location:
    Republic of Ukistan
    #6
    Would you consider re-phrasing that?
     
  7. macrumors 603

    zelmo

    Joined:
    Jul 3, 2004
    Location:
    Mac since 7.5
    #7
    Looks like someone was in a hurry for their smoke break.:rolleyes:

    I hope they fix you up quickly, Bear. When you lay out that much cash for something, you sure as heck expect perfection.
     
  8. macrumors 6502a

    kwajo.com

    Joined:
    Jul 17, 2002
    Location:
    Bay of Fundy
    #8
    ouch, that's not good. if it wasn't behind a thick metal case I'd blame the shipper, but that's probably not the case. I'd be very upset too if my new Quad wasn't perfect out of the box, so make sure you get this sorted out.

    personally I feel divided about the apple quality issues. on one hand I think apple sucks for making these problems a reality, but on the other hand, everything I have bought from them over the years (including 2 computers the last 2 years) have been flawless and leave me amazed at the quality, so I don't know what to think
     
  9. macrumors 601

    generik

    Joined:
    Aug 5, 2005
    Location:
    Minitrue
    #9
    Hey.. for all you know the same factory manufacture dells too!
     
  10. macrumors G4

    Applespider

    Joined:
    Jan 20, 2004
    Location:
    looking through rose-tinted spectacles...
    #10
    Sorry to hear that. I'm not surprised that you're mad; I hope they can get another one out to you quickly... and it works!
     
  11. macrumors 6502a

    Eevee

    Joined:
    Aug 10, 2004
    Location:
    New Haven, CT
    #11
    huh?
     
  12. macrumors 603

    Dont Hurt Me

    Joined:
    Dec 21, 2002
    Location:
    Yahooville S.C.
    #12
    Man that sucks bear, i bet you are pissed. I would give apple some serious feedback. Apples quality control aint close to what it use to be. iMacs,Mightymouse......................you just dont expect this kind of crap from the cadillac of computing. They should have on record who the clown was that built that thing.
     
  13. Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #13
    Hell no. :D
     
  14. macrumors 6502a

    xli_ne

    Joined:
    Mar 3, 2005
    Location:
    Center of the Nation
    #14
    hahaha
     
  15. Moderator emeritus

    Mr. Anderson

    Joined:
    Nov 1, 2001
    Location:
    VA
    #15
    damn, that's not right.

    Any chance that the thing got banged around in shipping and the 'B' bracket broke?

    D
     
  16. macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
    #16
    Your not the only one pissed off at Apple right now :mad:.
    Damn order won't go through. Those Apple reps don't know there ass from a hole in the ground. :rolleyes: :eek: :mad:
     
  17. thread starter macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #17
    Nope. Box is in good shape. And the B bracket isn't inside the G5. Also, it would've taken a hell of a shock to jam the B drive up like that.
     
  18. macrumors G4

    Lord Blackadder

    Joined:
    May 7, 2004
    Location:
    Sod off
    #18
    Sh*t, for the money a Quad costs I'd demand a LOT more than a quickie!
    :rolleyes:

    To the OP: Man I would be P*SSED - but at least its something obvious rather than something that will pop up down the road. Hopefully when the replacement comes all will be well.

    Tell them you want a free upgrade to the nVidia Quadro as compensation!
     
  19. macrumors 68030

    AlBDamned

    Joined:
    Mar 14, 2005
    #19
    It's amazing what $3,000 buys you these days...:rolleyes:
     
  20. macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
    #20
    With Apple's reps being as it is, they probably don't even know what that is :rolleyes:
     
  21. macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    San Francisco
    #21
    man!! apple's quality control has gone way downhill lately. This is really becoming a disturbing trend. :-/ Sorry to hear that, Bear. I hope they do right by you, and soon.
     
  22. macrumors 68040

    tech4all

    Joined:
    Jun 13, 2004
    Location:
    NorCal
    #22
    Man that is pretty sickening, especially when you spend upwards of $3,000. I really hope this is an isolated problem and not a more common thing we will see with Apple's quality control. :mad: :( :rolleyes:


    Really hope it all works out for you! :)
     
  23. macrumors 68030

    AlBDamned

    Joined:
    Mar 14, 2005
    #23
    We're doing a lot at work on corporates, their factories in China and the generally sh***y ways these companies carry out there social (working methods, conditions etc) audits. My guess is, Apple goes in there with a big stick saying you gotta get this right, that right... The factory managers do their best to shove the bad stuff under the carpet and "pass the test" but quality and conditions never actually improve overall.

    I'd also bet that the percentage drop in quality is a lot higher than the percentage of increased sales Apple is currently seeing.

    Saying that -I'd also bet their returns on computers are probably (percentage wise again) the same as other manufacturers. This shouldn't be the case though, given the price premium.

    iPods are another matter altogether...
     
  24. macrumors 604

    Lacero

    Joined:
    Jan 20, 2005
    #24
    Configure a similar spec'ed PC and you'll find the G5s are cheaper. There is no price premium on Power Macs.
     
  25. thread starter macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #25
    CTO Quads for US delivery are assembled in California. I bet one from Asia would've been in perfect shape.
     

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