touchpad doesn't work, please help

Discussion in 'General Mac Discussion' started by mmoin, Jan 15, 2003.

  1. macrumors regular

    Joined:
    Jun 15, 2001
    #1
    So I just got my iBook yesterday, and it's great, but the touchpad no longer works. My USB mouse works perfectly, but the touchpad (the pad and the button) doesn't work at all, since this morning when I installed a 256MB DIMM in the laptop. I've tried powering down and then turning on the computer without the usb mouse attached, and I lifted the keyboard, and the touchpad cable (I think it's the touchpad cable, the brown thing) is attached. Any ideas? I'm getting a bit worried about this.

    Thanks, Andrew
     
  2. thread starter macrumors regular

    Joined:
    Jun 15, 2001
    #2
    just bringing the post up

    I figure I will probably just call apple tomorrow, but hopefully there's some way to fix it without having to call up support.
     
  3. macrumors 65816

    alset

    Joined:
    Nov 9, 2002
    Location:
    East Bay, CA
    #3
    Call support. There is no reason I can think of for this to happen. BTW - you have the mouse unplugged, right? I believe there is a setting to disable the track-pad when a mouse is plugged in. check System Preferences.

    Dan
     
  4. thread starter macrumors regular

    Joined:
    Jun 15, 2001
    #4
    Well, when I detach the mouse the trackpad still doesn't work, also, when I try restarting and then detaching the mouse, it still doesn't work (I can't really restart without the mouse in since I can't use the trackpad). I've heard about that setting in sys. preferences, but it doesn't seem to be there. Anyway, thanks for the advice.
     
  5. macrumors 604

    MacBandit

    Joined:
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    Location:
    Springfield, OR (Home of the Simpsons)
    #5
    I know this is a worn out fixall but have you tried repairing your disk permissions?
     
  6. macrumors 603

    rainman::|:|

    Joined:
    Feb 2, 2002
    Location:
    iowa
    #6
    I see one of three possibilities.

    First, there's a problem with the trackpad device or cable connecting it. That it's connected is a good sign that this isn't it, but there could be a short somewhere in the device.

    Second, there's a problem on the logic board, whatever hardware interprets trackpad movement is fried. Or the connections to the rest of the system.

    Thirdly, it's a lower-level software issue. Reparing permissions might actually work, if your system isn't able to read some internal driver or something correctly. If you don't want to take it in right away, you could try performing a clean install or installing on another disk, and booting from there. Or booting from 9, if you have it.

    You're probably SOL and going to have to take it in. Sorry :(

    pnw
     
  7. macrumors 65816

    mmmdreg

    Joined:
    Apr 14, 2002
    Location:
    Sydney, Australia
    #7
    Well I don't know how exactly RAM could affect it but since you claim it started happening after you intalled the extra RAM, perhaps try taking it out..
     
  8. thread starter macrumors regular

    Joined:
    Jun 15, 2001
    #8
    Hmm, now it's working again, I suppose because I unplugged the USB mouse before I went to sleep.
     
  9. macrumors 604

    MacBandit

    Joined:
    Aug 9, 2002
    Location:
    Springfield, OR (Home of the Simpsons)
    #9
    I still recommend repairing permissions. Does it continue to work even after you restart? If not boot up off the 10.2 installation disk. Does it work while running off this disk? If so it's purely a software problem.
     
  10. macrumors 68020

    idkew

    Joined:
    Sep 26, 2001
    Location:
    where the concrete to dirt ratio is better
    #10
    actually, my pop's ibook did this also.

    have you installed RAM yourself? if so the track pad/clicker may have lost contact with the socket it is in.

    in my pop's case, the whole entire socket became unsoldered formt he motherboard amazingly enough.

    call apple, get them to fix it. it is prolly not a software issue.
     
  11. thread starter macrumors regular

    Joined:
    Jun 15, 2001
    #11
    That's what I initially feared, but the fact that the trackpad works now indicates that it's probably a software problem rather than hardware. I'm probably going to try repairing permissions, but otherwise, the trackpad seems to be working now. very odd.
     
  12. macrumors 68000

    GeeYouEye

    Joined:
    Dec 9, 2001
    Location:
    State of Denial
    #12
    This happened to me a couple weeks ago. At the time, I thought that the trackpad might have frozen (literally, I had just gotten back from Yosemite). Hearing this though, I wonder if it's a more widespread issue.

    BTW, not only was it not working in X, it wasn't working in 9. It's definitely a hardware issue.
     
  13. macrumors 68020

    idkew

    Joined:
    Sep 26, 2001
    Location:
    where the concrete to dirt ratio is better
    #13
    same with my pop's. it would connect and disconnect randomly. this happend for a week until it stop entirely.
     
  14. thread starter macrumors regular

    Joined:
    Jun 15, 2001
    #14
    Weird stuff- well, if it stops working again I'm definitely going to call apple then.
     
  15. macrumors regular

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