Tracking Repairs?

Discussion in 'General Mac Discussion' started by m4rc, Apr 19, 2004.

  1. m4rc macrumors 6502

    Joined:
    Sep 15, 2003
    Location:
    UK
    #1
    I have had to book my poorly PowerBook in for an overhaul - white spots (well, streaks really), loose screen that also creaks and clicks when opened or shut, power socket and power lead not connecting properly so intermittant charging and finally corrosion around the palm rests.

    The guy at AppleCare was very nice, although he had no idea of any of the problems as I explained them, and I was on the phone for 45 minutes! Anyway, not the point. He said I could track the progress of the repair online, gave me a tracking number etc. I am sure I have seen the page, but can't find where to track repairs. Not orders, repairs.

    Anyone? Oh, and I'm in the UK, so the UK site please!

    Marc
     
  2. Horrortaxi macrumors 68020

    Horrortaxi

    Joined:
    Jul 6, 2003
    Location:
    Los Angeles
    #2
    You can track it with your Apple ID on the website. By the time my repair is trackable though, I've already got it back.
     
  3. m4rc thread starter macrumors 6502

    Joined:
    Sep 15, 2003
    Location:
    UK
    #3
    Where do I enter my Apple ID? When I go to support, I am already logged in.

    Marc
     
  4. russed macrumors 68000

    russed

    Joined:
    Jan 16, 2004
    Location:
    London, England
    #4
    i would agree with the person above, mine was compleatly out and turned up before it had said it had been repaired, let alone shipped!
     

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