Trends/Sales Reports in iTunes Connect!

Discussion in 'iOS Programming' started by admanimal, Jul 31, 2008.

  1. macrumors 68040

    Joined:
    Apr 22, 2005
    #1
    Apple has added a new section to iTunes connect that lets you view the daily/weekly sales data for your apps! So far only the last few days are available, but it's still pretty cool!
     
  2. macrumors 6502a

    DipDog3

    Joined:
    Sep 20, 2002
    #2
    What are the sales/downloads looking like for everyone's apps?
     
  3. thread starter macrumors 68040

    Joined:
    Apr 22, 2005
    #3
    I'll let you know as soon as I get back from the Mercedes dealership and the caviar store... :p
     
  4. macrumors 6502

    Joined:
    Jun 26, 2008
    #4
    The numbers look pretty good...unfortunately the report only goes back 3 days so we can't see what weekend trends are like. Of course that will change as more time passes. Well done Apple. This is exactly what I was hoping for.
     
  5. thread starter macrumors 68040

    Joined:
    Apr 22, 2005
    #5
    I think for most people with reasonable expectations, the numbers are going to look better than they expected. Of course the $1,000,000 question is what will the numbers look like 6 months or a year from now.
     
  6. macrumors member

    Joined:
    Jul 26, 2008
    #6
    I'm not sure I really understand the reports. Some of the customer prices are 0. Are these updates? (my app is not free)
    I also have one listing that says -1 units sold with -revenue. Was that some sort of refund Apple gave without my notification?
     
  7. macrumors member

    Joined:
    Jul 12, 2008
    Location:
    Fairfax, VA
    #7
    Apple can answer those questions better than we can:

    itunesondemand@apple.com

    But note the disclaimer at the top of the transaction reports:

    "Transaction reports are for directional purposes only and should not be considered or used as official financial records."

    My assumption is the transaction reports are unaudited raw data that should be used to get a general idea of downloads and help spot trends. The financial reports should be audited and more accurate.

    Tom
     
  8. macrumors 6502a

    Joined:
    Jul 17, 2008
    Location:
    Seattle, WA
    #8
    "Units" is how many were downloaded, correct? So if I had 50 units total through all countries that would mean 50 downloads, right?
     
  9. macrumors member

    Joined:
    Jul 12, 2008
    Location:
    Fairfax, VA
    #9
    Yes.

    Tom
     
  10. thread starter macrumors 68040

    Joined:
    Apr 22, 2005
    #10
    Yes, those are updates. They should have a Product Type ID of 7. The refunds are more likely for people who were double charged or weird things like that. Generally I don't think Apple gives refunds for iTunes purchases.
     
  11. macrumors 6502

    Joined:
    Jun 26, 2008
    #11
    Yeah fraud or system error.
     
  12. macrumors newbie

    Joined:
    Aug 4, 2008
    #12
    Royalty Price

    Hey guys.... I would like to know what the "Royalty Price" column is on the "Sales/Trend Reports" section of iTunes connect. It seems to be the 70% of the share of the application, but in USD its less than 10%.

    What does it say on yours?

    I tried emailing iTunes ondemand but they didnt get back to me.

    Thanks!
     
  13. macrumors 6502a

    DipDog3

    Joined:
    Sep 20, 2002
    #13
    Be careful. The “Customer Currency” and the “Royalty Currency” are not always the same.

    Also for other countries beside the US, the royalty rate is not always 70%.
     
  14. macrumors 6502

    Joined:
    Mar 31, 2005
    Location:
    London, England
    #14
    The royalty rate is always 70% of the customer price, net of sales tax.
     
  15. macrumors newbie

    Joined:
    Aug 23, 2008
    #15
    When do they update?

    Does anyone know about what time of day the new reports get posted. My app posted over 24 hours ago but still no reports generated, and I'm tired of checking every couple of hours. Are we looking at 12:00 midnight Cupertino time? Or something else? Thanks for any info you can provide this impatient guy. :D
     
  16. macrumors member

    Joined:
    Apr 9, 2008
    #16
    In my case, it's like 2am. I am gmt-6
     
  17. macrumors newbie

    Joined:
    Aug 23, 2008
    #17
    thanks :)

    Thanks CarlosH,

    That would make it about 1am apple (cupertino) time or 5pm my time. Good to know ^^b
     
  18. macrumors newbie

    Joined:
    Nov 29, 2007
    #18
    wait so....

    wait so if my report says there were 25 units and my app is .99

    does that mean 25 people bought it? giving me around 17 bucks?
     
  19. macrumors 6502

    Joined:
    Sep 17, 2003
    #19
    Correct.
     
  20. macrumors newbie

    Joined:
    Sep 23, 2008
    #20
    Timeframe?

    Anyone who signed up recently and posted an app recently have a timeframe of when their "Sales/Trends Report" item showed up in iTunes Connect? I'm going on 5 days since app launch and nothing.
     
  21. macrumors 6502

    Joined:
    Sep 17, 2003
    #21
    Sales reports showed up immediately giving a daily summary of 50. No idea what other types of report are available, I only get 'Summary'.
     
  22. macrumors regular

    Joined:
    Jul 12, 2008
    #22
    YOu need to email them and tell them they aren't showing up. I had the same problem, and they emailed back right away and added it to my itunesconnect. For some reason it's not on by default for some people.
     
  23. macrumors newbie

    Joined:
    Sep 23, 2008
    #23
    I e-mailed them but go no response (it has been 5 days).

    Nottooshabby:
    Which e-mail address did you e-mail them at or what address did they respond from? Thanks for the info.
     
  24. macrumors regular

    Joined:
    Jul 12, 2008
    #24

    This is the one you want to use. iTunesAppReporting@apple.com
     
  25. macrumors newbie

    Joined:
    Sep 23, 2008
    #25
    Thanks, that's who I e-mail Friday. I guess I just have to wait.
     

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