tried to exchange UMB for MBP got $250.00 instead

Discussion in 'MacBook' started by ikos, Jun 14, 2009.

  1. macrumors regular

    Joined:
    Jun 1, 2009
    Location:
    Toronto, Ontario
    #1
    today my wife and I went to the apple store to buy her a new 13" MBP, I had purchased mine a month prior when it was a MacBook. so I asked the manager if I could replace mine for the new MBP, she said she could not do that ( I though it was worth a shot! ) but was willing to adjust my receipt with a refund of $250, apparently my Macbook is now worth $1499 and I paid $1749 so at least I walked out of the store with $250!

    BTW I'm in Toronto, Canada thats why the prices are higher.
     
  2. macrumors 6502a

    Joined:
    Oct 25, 2008
    Location:
    Cambridge, UK
    #2
    Thanks and well done for trying. If you are happy with your MacBook anyway, the $250 back is probably a better deal. That's a good Apple story - it's little things like this that keep customers loyal.
     
  3. macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #3
    Hmm, that's interesting. I guess Apple just doesn't want the Macbook back in their possession. If they were willing to give $250 credit back I can't see why they wouldn't just charge the OP a restocking fee and let him exchange his computer?
     
  4. macrumors 65816

    GeekGirl*

    Joined:
    Feb 26, 2009
    Location:
    Buffalo, NY
  5. macrumors newbie

    Joined:
    Jun 7, 2009
    Location:
    Toronto,ON
    #5
    not bad. I'm in the same situation as you were, the only diff is I bought mine at apple.ca about two weeks ago. So, I'm not sure apple store would be willing to deal with macbook ordered online. btw, did you pay for the restocking fee? I'm in Toronto too, the closest apple store is Eaton Center, which person did talk to ?
     
  6. macrumors 68030

    Joined:
    Oct 24, 2003
    Location:
    The Amalgamated States of Central North America
    #6
    It's cheaper than certifying the computer to sell as a refurb. I think. Maybe. I make stuff up sometimes when it feels right.
     
  7. thread starter macrumors regular

    Joined:
    Jun 1, 2009
    Location:
    Toronto, Ontario
    #7

    no restocking fee, did not return computer.
     
  8. macrumors regular

    Joined:
    Apr 5, 2009
    #8
    Sounds like a good deal if you don't really care that you did not get a new macbook pro.
     
  9. macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #9
    great news, hopefully more people will have as much luck, it's always annoying when you pay a lot for something that is so quickly outdated!
     
  10. thread starter macrumors regular

    Joined:
    Jun 1, 2009
    Location:
    Toronto, Ontario
    #10
    come on man I wouldn't say it's outdated, it's still a great MacBook!
     
  11. macrumors newbie

    Joined:
    Nov 15, 2008

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