Trouble downloading in safari

Discussion in 'Mac Basics and Help' started by trev, Mar 27, 2007.

  1. trev macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
    #1
    Hey all,

    When I click on a link that is linked to a video, dmg file, what have you, the downloads pane does not open and the file does not download. I have to click and hit "download linked file". I don't mind doing this, however, if a website such as download.com doesn't have a specific link for the file, then I have trouble downloading it/can download it. I tried firefox and I have the same problem. Any ideas?

    - Trevor
     
  2. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #2
    Not having write permission for your download folder (which defaults to the Desktop in both browsers) is a possible cause of this issue. Check the permissions on whatever folder you have set for downloads - you can do this by opening Get Info for the folder in question and checking where it says Ownership and Permissions. If it says "You can read and write", you're good - that's the way it should be.

    If that turns out not to be the cause, another thing to try is resetting the browser. This can be done in Safari by choosing Reset Safari from the menu, and in Firefox by choosing the Clear Private Data option from the menu.
     
  3. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #3
    Another vague thought is that this could be a corrupt plist (preference) file for some basic system utility, if you're having trouble in both Firefox and Safari at the same time.

    If you're confused about the permissions part, then also try just changing the save location to the desktop and see if it automatically works then. If it does, we can walk you through fixing folder permissions in more detail.
     
  4. trev thread starter macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
    #4
    The folder in question is the desktop... and it's permissions are set to read & write. I rest safari and it still does not work. In firefox, if I click a .dmg file it goes to a blank page with the address of the .dmg file in the addy bar and the status indicator keeps twriling around with no progress after about a half hour.
     
  5. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #5
    Try repairing permissions in Disk Utility, which is in your utilities folder. The cause might be some goofy permission error with one of the various UNIX subsystem folders, which the repair permissions utility can fix for you.
     
  6. trev thread starter macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
    #6
    repaired permissions... still no go. any other ideas?
     
  7. trev thread starter macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
  8. clevin macrumors G3

    clevin

    Joined:
    Aug 6, 2006
    #8
    i would clear all system caches (I do it through OnyX, a freeware u can find from www.macupdate.com ) as well as delete the plist file of safari and try again.

    Do other browsers have same problem?
     
  9. trev thread starter macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
  10. trev thread starter macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
  11. trev thread starter macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
    #11
  12. trev thread starter macrumors 6502

    Joined:
    Nov 11, 2006
    Location:
    St. John's, NL
    #12
    So basically, if it's not a direct link where I can right click and hit "download linked file" then I can't download it. HELP!
     

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