trouble installing photoshop

Discussion in 'Design and Graphics' started by cnmcgraw, Dec 4, 2006.

  1. macrumors newbie

    Joined:
    Dec 4, 2006
    #1
    I have a MacBook that I'm trying to install Photoshop 4.0 on but I keep getting an error at the "finishing installation" step. It says "An error occurred during the installation process: a required file is missing."

    I logged out/back in as administrator and repaired disk permission but I thinking this has to do with the way my hard drive is formatted from the switch from my Powerbook. Any ideas?

    Thanks in advance.
     
  2. macrumors 68040

    tobefirst

    Joined:
    Jan 24, 2005
    Location:
    St. Louis, MO
    #2
    I'm pretty sure you won't be able to install Photoshop 4.0 on a Macbook, as it would require a previous version of the OS...

    Perhaps you're talking about Photoshop ELEMENTS?
     
  3. thread starter macrumors newbie

    Joined:
    Dec 4, 2006
    #3
    yeah, sorry, it is Elements
     
  4. macrumors 68020

    Macky-Mac

    Joined:
    May 18, 2004
    #4
    are you installing an upgrade version onto a computer that doesn't already have the previous version installed?
     
  5. thread starter macrumors newbie

    Joined:
    Dec 4, 2006
    #5
    Nope, this is the first time I'm installing any Photoshop software
     
  6. macrumors 68020

    Macky-Mac

    Joined:
    May 18, 2004
    #6
    yeah, that's what I figured.....but are you sure that you aren't using an upgrade installer disk instead of a full retail install disk? Photoshop, and I would guess Elements might do the same, installs some helper files in a different location than the applications folder so if you just run an upgrade installer, or try copying the program over from another computer, it wont find the helper files and that might be what's causing your problems.........or not :)
     
  7. thread starter macrumors newbie

    Joined:
    Dec 4, 2006
    #7
    hmmm...it is the full retail version. I'll just try playing with it more :rolleyes:

    Thank you for responding anyways :)
     
  8. macrumors 68020

    Chappers

    Joined:
    Aug 12, 2003
    Location:
    At home
    #8
    Is the disc clean - I have had problems in the past installing from dirty discs.
     
  9. thread starter macrumors newbie

    Joined:
    Dec 4, 2006
    #9
    I think so, I'll try cleaning it though. It's been a headache, but if it's just a dirty disk I'll be a happy camper :p
     

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