trying to use iwork

[cjsaxman]

Hello,

Has anyone else had issues with entering their serial number when attempting to start using iwork? I knew about the issues with the first release so I downloaded the updates immediately after installing the program. Now, I try to open it for the first time and I get the screen to enter my serial number; I enter it but the "continue" button doesn't highlight. Apple online support addressed the issue but their solution did not work for me. Do I need to reinstall the program? Would this be a problem since it would be installing the first version over the updated one? HELP!!

 

[IJ Reilly]

Make sure you type a zero where a zero is called for and the letter "O" where that's needed. In the serial number the zero has a dot in the center. Took me a couple of tries to get it right as I recall.

 

[neocell]

Make sure you type a zero where a zero is called for and the letter "O" where that's needed. In the serial number the zero has a dot in the center. Took me a couple of tries to get it right as I recall.

I remember doing exactly the same thing

 

[witness]

Mine worked first time

 

[munkle]

Same here, serial number entered and worked fine for me.

 

[bokdol]

make sure it is all caps' it wont install otherwise.