TV Shows - Better Quality! Now I'm Mad!

Discussion in 'iPod' started by HelixOmnimedia, Sep 12, 2006.

  1. HelixOmnimedia macrumors 6502a

    HelixOmnimedia

    Joined:
    Jul 26, 2006
    Location:
    Traveling The World
    #1
    I'm so MAD at Apple!

    Yes, like thousands (if not millions) of people within the last two hours have been messing around with the new and improved iTunes 7, and it's Amazing!

    But I decided to see if anything in the TV Shows section had any updates, i doubted this as the main new feature was Movies.
    Anyway, i decided to "see a preview" of Lost (just a random show to view) and the Preview was HUGE!

    And what was i doing all day yesterday? Downloading 24 Season 5! What size is it when i play it? SMALL! What size is it today? LARGE!

    It's so unfair that Apple can do this! Sell something one day and the next have the same product, same price, but slightly better and do nothing about it.

    Whatever we've downloaded in the past, should be updated to the new and improved version, for FREE by APPLE.
    Anyone Agree?
     
  2. gauriemma macrumors member

    Joined:
    May 4, 2004
    #2

    Yeah! And while they're at it, I bought a dual processor G4 tower four years ago. Now I see that they've got these fancy new "2.66 GHz dual core" whosits that RUN WAY FASTER than my machine and COST LESS. That is SO UNFAIR! I want an upgrade! Who can I talk to about this?
     
  3. MoparShaha macrumors 68000

    MoparShaha

    Joined:
    May 15, 2003
    Location:
    San Francisco
    #3
    Yeah, I agree 100%, but it's not going to happen.

    This is one of the reasons I was hesitant about buying anything from iTunes.
     
  4. mrgreen4242 macrumors 601

    mrgreen4242

    Joined:
    Feb 10, 2004
    #4
    No, not really. Did the studio replace all your cassettes with CDs or VHS tapes with DVDs when then came out? You can try emailing them about a recent purchase, like 24 yesterday, they may be willing to help you out with that... otherwise there's not a whole lot of sympathy for you on my end.

    Why didn't I buy any iTMS TV shows? Crap quality. I might now, though... we'll see, but I wouldn't have even considered it last night, even if I had no idea updates were coming...
     
  5. Verschoren macrumors regular

    Verschoren

    Joined:
    Apr 1, 2005
    Location:
    Antwerp, Belgium
    #5
    ifyou buy a dvd today, and sony releases a blueray version of it tomorrow..

    are you going to complain also?

    It's called progression..

    Just be happy they didn't raise the price
     
  6. anamznazn macrumors regular

    anamznazn

    Joined:
    Mar 10, 2005
    Location:
    Philadelphia, PA
    #6
    haha! that made my day. :D
     
  7. MoparShaha macrumors 68000

    MoparShaha

    Joined:
    May 15, 2003
    Location:
    San Francisco
    #7
    The difference here is that no physical product is being bought or sold, and to give old customers the new, higher quality videos, again, nothing is changing hands. The only thing it would cost Apple is bandwidth.

    We have the license for the TV shows we've downloaded, that license should be transferable (fair-use).

    Anyways, I don't expect Apple to make the new, larger files available to past customers, but I do sympathize with the OP. He's not asking for a new Power Mac, only the TV shows he's spent his money on in their original resolution.
     
  8. mduser63 macrumors 68040

    mduser63

    Joined:
    Nov 9, 2004
    Location:
    Salt Lake City, UT
    #8
    I agree, but I don't think it's going to happen. In your case, I think you should call iTunes Support and ask them about it. Since it was just yesterday, they very well may let you redownload the higher resolution versions today.
     
  9. ZoomZoomZoom macrumors 6502a

    ZoomZoomZoom

    Joined:
    May 2, 2005
    #9
    I do sympathize with the OP, but...

    Yesterday, when you downloaded, you made an informed purchasing decision about what you were buying, and paid a price for a product. Yesterday, it was a fair deal.

    Today when you went to download, Apple decided to "bless" you with higher quality at no extra charge. If anything, you're getting more than you paid for.

    Nonetheless, I think that it would be a good idea to allow customers to exchange "old" downloads for higher quality new downloads for a price (for bandwidth/transaction costs).
     
  10. Queso macrumors G4

    Joined:
    Mar 4, 2006
    #10
    Consdering you're in Scotland, I'm somewhat surprised you can buy TV shows off iTMS at all. Unless of course you are an American abroad.
     
  11. Euge macrumors regular

    Euge

    Joined:
    Aug 2, 2006
    #11
    "The only thing it would cost Apple is bandwith" -- so a few hundred megabytes times a few hundred thousand downloads . . . that's not a trivial cost. And what about server maintenance?

    Even though there is no physical exchange of goods, digital assets still have their associated costs.
     
  12. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #12
    I feel like this thread needs a clip from Star Wars...hmm...

    [​IMG]
     
  13. HelixOmnimedia thread starter macrumors 6502a

    HelixOmnimedia

    Joined:
    Jul 26, 2006
    Location:
    Traveling The World
    #13
    That's basically what Apple told me over the phone, apartenly they had "no idea" that these updates were happening, they had heard rumors but nothing was confirmed until the onlines stores went down - and they were all informed them. (now i know what they do during that time - they must get their own speech/presentation by their boss).

    Oh well, nothing i can do. Just makes me hesitant about buying anything from iTunes in the future.

    Not an American abroad, born raised and living in Scotland. Managed to setup and US iTunes Account when i was staying with relatives a few months back. They're my contacts for paying, by sending me Gift Vouchers.:D
     

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