TV shows won't load on my ipod

Discussion in 'iPod' started by adrianaziz, Jan 1, 2009.

  1. macrumors newbie

    Joined:
    Jan 1, 2009
    #1
    I have purchased episodes of House from the itunes store recently
    and when I tried to put them onto my ipod, which is a ipod video 80G
    is simply said , was not copied to the ipod because it cannot be played on this ipod. So I thought my ipod wasn't up to date but I checked and it was. The stranger part is the other TV shows I have gotten from itunes have loaded.
    Help would be very much appreciated.
    :]
     
  2. macrumors P6

    Tallest Skil

    Joined:
    Aug 13, 2006
    Location:
    1 Geostationary Tower Plaza
    #2
    They're probably not in the right format.
     
  3. thread starter macrumors newbie

    Joined:
    Jan 1, 2009
    #3
    can that happen even if they're bought from the store?
     
  4. macrumors P6

    Tallest Skil

    Joined:
    Aug 13, 2006
    Location:
    1 Geostationary Tower Plaza
    #4
    If they're not in the right format, yes. Convert them; there's an option to do so in the Menu Bar.
     
  5. thread starter macrumors newbie

    Joined:
    Jan 1, 2009
    #5
    it said they cannot be converted
    because its a protected file and cannot be coverted to another file type
     
  6. macrumors 68040

    Joined:
    Oct 9, 2008
    #6
    According to http://support.apple.com/kb/TS1497 anything purchased from the iTunes Store should be sync-able to a video-capable iPod, with the exception of HD content, which I'm pretty sure can only be bought from an Apple TV. Very curious...
     
  7. macrumors 68040

    plinden

    Joined:
    Apr 8, 2004
    #7
    No, you can buy HD TV shows, but they download as two files - a HD for computer/Apple TV and SD for iPods. iTunes is supposed to know what file to sync.

    adrianaziz, did you download HD shows? Check the contents of the iTunes folder containing the shows - do you have two versions of the file? Is iTunes up-to-date?
     
  8. macrumors newbie

    Joined:
    Jan 12, 2010
    #8
    house episodes

    I had this exact same problem trying to download house. When you go to the Itunes store go to quick links and it'll say support click on that and it'll take you to this thing that says you have one item able to be download and it'll have the option to download now. click that and then after its done it should have two copies like they mentioned before and sync your ipod like your normally would this worked for me
     
  9. macrumors newbie

    Joined:
    Nov 24, 2010
    #9
    Thank you, problem solved!

    Thank you tangerinegurl15!

    I searched threads on this topic for about an hour till finding your solution and it worked for me. There are many other threads out there, people with same problem. Yours is the solution, if the video/podcast/whatever was bought on itunes. I joined this forum just so I could say thanks.
     

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