UK Applestore shipping

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by wibbly_pig, May 26, 2004.

  1. wibbly_pig macrumors newbie

    Joined:
    Feb 17, 2004
    Location:
    UK
    #1
    My Ti800 powerbook has been breaking down bit by bit over the last year. When the hard disk packed up a couple of weeks back I decided it was time for something new and ordered a 17" powerbook BTO from the UK Applestore.

    They had it shipped in a couple of days. BUT, nothing on the tracking after collection for a week. Then it appeared in Luxembourg. Three days later and it's still there.

    I need this for work and for a semi-serious photography hobby. I'm aware that many people (waiting for the initial G5's etc.) have had longer waits as a result of delays in Apple shipping the order. But it's very frustrating twiddling my thumbs waiting for couriers to move the finished article from warehouse to warehouse. I know this happened with a colleague's powerbook. Just wondered if it was common enough that Apple might consider changing shipping company (KUEHNE & NAGEL in this case). It's not good for customer satisfaction and it's not an internal Apple problem....
     
  2. caveman_uk Guest

    caveman_uk

    Joined:
    Feb 17, 2003
    Location:
    Hitchin, Herts, UK
    #2
    In my experience the tracking facility is mostly a work of fiction. If you're worried about it ring Apple and ask them when it's due. They'll probably be able to give you a more accurate date.

    You are right though, stuff does seem to languish in luxembourg for quite a while :(
     

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