UK Higher Education Store 3 Year Warranty - Worth upgrading to full Applecare?

Discussion in 'Buying Tips and Advice' started by NATO, Aug 1, 2006.

  1. NATO macrumors 68000

    NATO

    Joined:
    Feb 14, 2005
    Location:
    Northern Ireland
    #1
    Hi,

    I have something which I would like some of your opinions regarding buying Applecare from the Higher Education store in the UK. We seem to be in the unique situation where all desktops and portables are covered by a 3 year warranty rather than the usual 1 year. However, this not the same as getting Applecare, because this is a hardware warranty only, telephone support is limited to the first 90 days as normal.

    My question is this: Is it worth paying the extra £58+VAT to upgrade to full Applecare? I'm very knowledgeable about computers etc, and I'll never ever need the telephone technical support, but I'm aware of the fact that when you need a repair, Apple can be very pushy regarding Applecare and generally less helpful when it comes to getting a repair sorted out. I'm worried that I'll be treated differently, or less favourably by choosing not to upgrade to full Applecare and then needing a repair in years 2 or 3 of the warranty.

    Does anyone have any experiences of dealing with Apple when a machine is still within warranty, but without Applecare?
     
  2. shadowmoses macrumors 68000

    shadowmoses

    Joined:
    Mar 6, 2005
    #2
    Personally I see no point in upgrading to the full version becuase at the end of the day your computer should be under Applecare just without phone support for the full 3 years, Phone support is the only thing you would gain for the extra £58 and its rubbish,

    ShadoW
     
  3. NATO thread starter macrumors 68000

    NATO

    Joined:
    Feb 14, 2005
    Location:
    Northern Ireland
    #3
    Thanks :) I kinda thought that would be the case, I'm knowledgeable enough not to require the telephone support but I've no experience of how pushy Apple would be if I asked for a repair in years 2 or 3 but didn't have 'full' Applecare, even though the machine is still technically in warranty :rolleyes:
     
  4. majorp macrumors 6502

    Joined:
    Nov 28, 2005
    Location:
    UK !!!

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