UK iPhone 5 refund?

Discussion in 'iPhone' started by jackmucky1, Jan 5, 2013.

  1. macrumors newbie

    Jan 5, 2013
    I went out and got an iPhone 5 2 days ago now from the Apple store closest to me. Today comes and I get 2 unexpected bills to pay with no money!

    I've opened and used the iPhone and there is not a mark on it anywhere. I've been led to believe that Apple will refund my iPhone even though it's been used, and I have up to 14 days to do this? Is this true?

    I just find it a little hard to believe with Apple being well.. Apple that they follow this procedure! If someone could confirm this, it would be greatly appreciated. :D
  2. macrumors regular

    Sep 22, 2012
    The Digital Frontier
    Why don't you try going back to the store and ask for a refund and see what happens?
  3. thread starter macrumors newbie

    Jan 5, 2013
    The Apple store isn't really that close to me so I don't wanna go all the way down there to get turned away
  4. macrumors regular

    Sep 22, 2012
    The Digital Frontier
    You could call ahead first to see if you can get a refund. But tell them you aren't happy with the product, most stores, especially with Apple and with their satifaction guarantee thing, would more than likely give you are refund.
  5. macrumors member

    Jul 18, 2008
    Surely if you want the definitive answer you should call the store and ask an employee directly.

    Not sure if any answers from a bunch of randoms around the world would stand up in a discussion with Apple about the technicalities of their returns policy.
  6. macrumors 68030

    Oct 21, 2012
    As long as you bought it from the Apple store, and have the receipt, yes, you'll get a refund no problems.

    You have 30 days (it says so on the back of the receipt), and on the front of the receipt it will say the "Returns date" - this is your deadline to do so :).
  7. macrumors regular

    Sep 22, 2012
    The Digital Frontier
    Actually I was bored on Christmas Eve and read their return policy of course with it being in leagalese I didn't understand a single for. It. But the people who work at the apple store are human beings at the of the end day and can most certainly be reasoned with.
  8. thread starter macrumors newbie

    Jan 5, 2013
    Yeah I planned on phoning up in the morning as it's 2:07am right now but I'm just the impatient type! Apple say that they will do refund an iPhone if you're unsatisfied with it which I assume means you've opened it and played about but it seems a bit too good to be true.
  9. brohan711, Jan 5, 2013
    Last edited: Feb 26, 2013

    macrumors newbie

    Apr 10, 2012
    No Matter What

    /*Removed post due to employment*/
  10. thread starter macrumors newbie

    Jan 5, 2013
    Thanks for that answer, really answered my question! So even if I've used it, they'll give me a refund? And of course it's not unsatisfactory! It's like heaven :cool:
  11. macrumors newbie

    Sep 16, 2012
    To my knowledge you get 14 days from purchase to get a full refund, after that if there is a problem with the phone they will only fix it
  12. macrumors 6502a


    Nov 14, 2010
    Let us know how it goes buddy!
  13. macrumors 6502a


    Aug 15, 2010
    What were the two unexpected bills for?
  14. macrumors 6502

    Dec 26, 2012
    Some of you guys have no shame lol
  15. macrumors 603


    Jun 30, 2008
    I'm not sure what you're confused by, pretty much every consumer electronics product in existence offers some type of return policy. As others have said you can call them to verify this or look at the receipt from the purchase, any method will verify this.
  16. macrumors 6502a

    Jul 27, 2010
    I don't think unexpected bill comes up in apples return policy.

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