UK people who've ordered from the online store...

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by Project, Sep 23, 2005.

  1. Project macrumors 68020

    Joined:
    Aug 6, 2005
    #1
    Im wondering if you can help me. Basically, I ordered my first Mac, a BTO iBook last Friday morning. It got processed and built reasonably quickly and got shipped on Monday (19th).

    Now my concern isnt that it isnt here yet, but the tracking on TNT. I'll show you what I have so far:

    20 Sep 2005 20:11 Suzhou Shipped From Originating Depot
    19 Sep 2005 19:18 Suzhou Consignment Received At Transit Point

    It hasnt changed in days. As far as this is concerned, its still in China! Is there a chance that TNT just havent updated the tracking, and it is in Europe? Or do you think there has been some kind of hold up? Ive never bought from the online store before, but I thought there would be a lot more activity on the tracking log than this.

    Its just that im moving out to go to Uni next Wednesday and it HAS to be here for then... otherwise im screwed.
     
  2. Project thread starter macrumors 68020

    Joined:
    Aug 6, 2005
    #2
    the mystery continues....

    Ive just received some kind of sales receipt in the post from Apple. However, just above the receipt part, it says:

    Incoterm: DDP delivered cleared by customs UK

    Does this mean that its already in the UK? Or that it has received prior clearance to ship here? Its driving me mad!

    Also on the receipt, on the product description it says iWork software preinstalled. Do you think this is just the 30 day trial?
     
  3. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #3
    Delivery from the online store is a bit strange, especially if coming from the far East. My only advice is to wait it out. I've tried calling them before and they have no more info that you have now :(
     
  4. WinterMute Moderator emeritus

    WinterMute

    Joined:
    Jan 19, 2003
    Location:
    London, England
    #4
    Tracking on the TNT site can be a bit strange, my mum's eMac was reporting in Amsterdam for 3 days when it was actually being shipped from the local depot. The site didn't update till about 4 hours before it arrived.

    They can be a bit flaky about updating.
     
  5. mpw Guest

    Joined:
    Jun 18, 2004
    #5
    TNT have a bottle-neck at Northampton and Stansted. Everthing I've ordered has got from the factory in China to Europe in a couple of days and then sits with TNT for a week going nowhere. Quickest delivery so for is ten days from leaving the factory.
     
  6. rose red macrumors member

    Joined:
    Jul 3, 2005
    Location:
    nw england
    #6
    At one stage I thought my iBook was heading back! I phoned TNT, was told that they had it there, was due for delivery on wednesday, but it came on tuesday. You have to check first thing in the morning and it will say "out for delivery" You can find the address and phone number of your local depot from their website and just call them, they are friendly enough.
     
  7. combatcolin macrumors 68020

    combatcolin

    Joined:
    Oct 24, 2004
    Location:
    Northants, UK
    #7
    Must admit that Aple were quite good at shipping quickly, got my sisters eMac in 4 days and OS 9.21 in about the same timescale.
     
  8. rose red macrumors member

    Joined:
    Jul 3, 2005
    Location:
    nw england
    #8
    I checked the dates for my delivery, email to say it had dispatched on Wed 31st August, delivered to my home tues 6th sept. The previous time was Monday dispatch email, delivery following monday. The routes seemed to be slightly different, first time it had to meet up with some other items from the big applewarehouse in the netherlands. I think the route to and within the uk depends on where you live. So I would guess your computer will turn up on tuesday, possibly monday. Don't worry about the customs, you won't get a demand for duty and it won't be sitting impounded in warehouse somewhere.
     
  9. Project thread starter macrumors 68020

    Joined:
    Aug 6, 2005
    #9
    ^ Im from quite close to you, in Manchester, so I suspect it could be similar to yours.

    From the expected shipping times they state as well as what people have said on the board, I expect it to arrive on the Monday...

    That would be fine, but that isnt my issue tho - its that the TNT tracking thing hasnt been updated in 4 days now... I dont even know if its reached Europe or has left Taiwan... thats whats got me worried.
     
  10. johnnyjibbs macrumors 68030

    johnnyjibbs

    Joined:
    Sep 18, 2003
    Location:
    London, UK
    #10
    Don't worry, it will turn up, but it's anyone's guess as to when. Sort of keeps you itching for the postman! I wouldn't bother much with the TNT tracking thing - it never seems to be updated or correct. Just make sure you have someone in to receive the package!

    Oh, and the Apple invoice usually comes separately so don't wory about that. :)
     
  11. sreedy macrumors 6502a

    Joined:
    Feb 24, 2005
    Location:
    Somerset
    #11
    This is what happened to me when buying my iBook and the iPod Mini I brought for my Missus..... the TNT thing didn't update until after they arrived! I called then in the end when I was getting concerned and they were actually pretty helpful in tracking it down and then getting the local depot to call me back with more info on when it would be sent out from them on the van!

    So..... if you are concerned call them (but it'll be fine I'm sure) :)
     
  12. Project thread starter macrumors 68020

    Joined:
    Aug 6, 2005
    #12
    I just called TNT... they said their records show it as being delivered on the 26th, which is Monday :D

    Definitely an issue with the online tracking system not being updated then.

    MAAAAAN I cant wait a whole weekend! This is going to drive me nuts haha
     
  13. rose red macrumors member

    Joined:
    Jul 3, 2005
    Location:
    nw england
    #13
    Spend the weekend on all your pre-uni packing etc, cos you won't have time to do it when the TNT man turns up.
     
  14. Badradio macrumors 6502

    Joined:
    Aug 19, 2004
    Location:
    Manchester
    #14
    You're right, it's a 30-day trial. Thanks for reminding me of this - I got an iMac with the iWork trial on about 5 months ago and forgot it was on there.
     
  15. Project thread starter macrumors 68020

    Joined:
    Aug 6, 2005
    #15
    ^ How do you find iWork? And in particular, pages? First thing I have to do uni wise this year is create a CV, and I cant stand Words layout tools.
     
  16. Badradio macrumors 6502

    Joined:
    Aug 19, 2004
    Location:
    Manchester
    #16
    Not used it yet - I really had forgot it was on there. I like Word myself - once I've turned all of the autoformat options off - but it depends what you want to do. I heard that Pages leans more towards DTP than pure word processing, so it might suit you better if that's what you want to produce. The opinion seems to be that it's a good product, but people are hanging back on buying iWorks until it includes a spreadsheet app.
    You have the trial version en route though - you should be able to get a feel for it in the 30 days. Think I'll be doing the same.
     
  17. Project thread starter macrumors 68020

    Joined:
    Aug 6, 2005
    #17
    Update...

    24 Sep 2005 19:21 Northampton Hub Consignment Received At Transit Point
    23 Sep 2005 18:06 Arnhem Hub Consignment Received At Transit Point
    20 Sep 2005 20:11 Suzhou Shipped From Originating Depot
    19 Sep 2005 19:18 Suzhou Consignment Received At Transit Point


    Do you think the iBook will reach here on Monday? I have an awful feeling they will do f*ck all on a Sunday and i'll get it Tuesday.
     
  18. maddav macrumors 6502

    maddav

    Joined:
    Jul 3, 2004
    Location:
    Manchester, UK
    #18
    Sounds like you'll receive it Tuesday.

    Things tend to stand still on Sundays, so on monday it'll probably go from the Northampton Hub to your local one, and then on Tuesday morning, it'll probably say "Out for delivery" and you should receive it sometime Tuesday.

    Just my estimate!
     
  19. Project thread starter macrumors 68020

    Joined:
    Aug 6, 2005
    #19
    Hmm, not the answer I wanted to hear! The woman told me the 26th the other day - surely they would account for Sundays when giving out estimated delivery times? Oh well, I can only hope...

    Has anybody here tried to fit more RAM into the empty slot on an iBook? Im scared i'll mess my system up.
     
  20. maddav macrumors 6502

    maddav

    Joined:
    Jul 3, 2004
    Location:
    Manchester, UK
    #20
  21. Project thread starter macrumors 68020

    Joined:
    Aug 6, 2005
  22. mpw Guest

    Joined:
    Jun 18, 2004
    #23
    Nothing I've ordered from Apple spent less than 4days in a UK hub
    :(
     
  23. rose red macrumors member

    Joined:
    Jul 3, 2005
    Location:
    nw england
    #24
    It will be moving over the weekend, its probably in Manchester now. Check first thing on monday to see if it is out for delivery, if not they may let you collect from them in Manchester.
     
  24. maddav macrumors 6502

    maddav

    Joined:
    Jul 3, 2004
    Location:
    Manchester, UK
    #25
    That's a tad pessimistic, my iBook, my Nano and a couple of other things have usually arrived at the Northampton Hun, next evening at the East Midlands then thr following morning out for delivery.

    Maybe it depends on your local hub?
     

Share This Page