Unable to boot: DVD stuck inside MacBook

Discussion in 'MacBook Pro' started by beneventi, Jan 21, 2007.

  1. beneventi macrumors member

    Joined:
    Jun 6, 2006
    Location:
    Italy
    #1
    Dear Forum users, I have a great problem. I put a rewritable DVD into my MacBook and it hung. I rebooted it and now the MacBook stops at the white screen that appears just before the Apple logo while booting OS X.

    I've tried to press the eject button while booting but it did not work. I've tried the Option button to boot into Windows but I only get the same white screen.

    I hear the DVD that spins up and down.

    Please help me because I need to work with my Mac.

    Best regards

    Alessandro
     
  2. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #2
    Although it probably won't do any better than the other stradegies you tried, try holding down the mouse button on boot.
     
  3. 4nr- macrumors regular

    4nr-

    Joined:
    Oct 5, 2006
    Location:
    Göteborg, Sweden
    #3
    I have had the exact same problem, you're just going to have to wait until it comes out automatically, it took 15 minutes for me, but I might have been lucky. The cd will be all scratched up once it comes out.
     
  4. 4nr- macrumors regular

    4nr-

    Joined:
    Oct 5, 2006
    Location:
    Göteborg, Sweden
    #4
    It's not going to work, but you can try.
     
  5. Deputy-Dawg macrumors member

    Joined:
    Aug 23, 2006
    #5
    There are a few things you can try, none of them quaranteed, some may even compound the problem.

    1) Plug your machine in and allow the battery to charge for atleast an hour and then try booting it again while plugged in.

    2) With the machine still plugged in try booting while holding done the eject button.

    3) With the machine still plugged in try booting while holding done the mouse button.

    4) With the machine turned off take another disc (CD or DVD makes no difference) slip it into the disc slot and give the stuck disk a nudge and then repeat steps 1 through 3.

    5) If you have gotten this far and the disc is still in the machine you best take it to a repair facility. But... if you must, and I mean absolutely must, use the machine you can power up the machine and try nudging the disc with another disc as in step 4. This is a dangerous manouver and could destroy your super drive - is it worth it - I guess that is your call.

    As to why you have the problem is, is suspect, because the disc trapped in the machine is thicker than it should be (a problem frequently caused by using paper labels on the disc). Also some rewriteable discs do not conform the the thicknes specifications for discs. This is not a problem with tray loading drives but slot loaders...
     
  6. beneventi thread starter macrumors member

    Joined:
    Jun 6, 2006
    Location:
    Italy
    #6
    I've tried to boot with the Eject or mouse button pressed but did not work. I hear the dvd rotating but nothing happens. I've waited 15 minutes with the button pressed but nothing changed!!!

    The DVD is without label so it is not a label problem.

    I'm very disappointed.

    Alessandro
     
  7. spyderracer393 macrumors regular

    Joined:
    Jan 8, 2006
    #7
    Try resetting the PMU. If they fails call AppleCare at 800-275-2273
     
  8. taylorwilsdon macrumors 68000

    taylorwilsdon

    Joined:
    Nov 16, 2006
    Location:
    Bay Area
    #8
    Oh come on, nobody knows how?

    This is so easy. Just take a business card (good thick paper) and bend it over. As the disc starts to spin, jam it into the slot and press it so that the disc can't spin. After a few seconds, it will eject as unreadable and boot into OSX.

    This isn't some crazy method, its recommended by the Apple phone techs if you call and say that a disc is stuck in the slot loading drive.
     
  9. beneventi thread starter macrumors member

    Joined:
    Jun 6, 2006
    Location:
    Italy
    #9
    I've tried the reset the PMU. Now the MacBook starts with fans at full speed and hangs in the same moment as before.

    Alessandro
     
  10. beneventi thread starter macrumors member

    Joined:
    Jun 6, 2006
    Location:
    Italy
    #10
    Just to recap, in order not to damage my MacBook: with the MacBook switched off I put the business card inside the drive to prevent the disc from spinning up then I switch the MacBook on. You are saying that this will force the disc to be ejected, aren't you?

    Is it possible to damage the Superdrive with this procedure?

    Best regards

    Alessandro
     
  11. taylorwilsdon macrumors 68000

    taylorwilsdon

    Joined:
    Nov 16, 2006
    Location:
    Bay Area
    #11
    No. Turn your Macbook on, wait until you hear it start to spin and then jam the doubled over card into it, and twist the card to stop the spinning. It won't damage the drive if you put it in on the top of the disc, not the bottom. This will force the disc to eject from the computer because it will read it as unreadable.

    It might take more then one try, but it will work.

    Good luck :)
     
  12. baseballman1243 macrumors member

    baseballman1243

    Joined:
    Jan 11, 2007
    #12
    What about the method of when you hear the boot-up sound hold apple + alt + o + p and then type in eject disc or eject cd (i cant remember which one it is) but this worked with my broken ibook, so i guess it shud work for u.
     
  13. Gokhan macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #13
    k

    this happend to me as well hold down the trackpad button whilst starting up it this should spit it out

    hope this helps
     

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