All iPads Unable to play movies on iPad Mini

Discussion in 'iPad' started by .macbookpro., Jul 27, 2013.

  1. .macbookpro., Jul 27, 2013
    Last edited: Jul 27, 2013

    macrumors regular

    Joined:
    Mar 31, 2012
    Location:
    london
    #1
    Hello,
    I'm going on holiday in a couple of days so its quite important that this is resolved before then
    Anyway, I have three 1080p movies which are on iTunes, and they sync to the iPad fine, however the play button is greyed out so i am unable to watch them.
    I have checked the required settings and they meet all of them, so I don't know the problem. I have changed the tags to 720p aswell, but there is no difference.
    i can even watch it on home sharing.
    thanks beforehand
    EDIT: 900 views and not a suggestion? I am going in a day and a half, so I need to know soon
     
  2. macrumors member

    Joined:
    Apr 9, 2012
    Location:
    Singapore
    #2
    Is it in the correct format? Might be possible that it wasn't fully sync'ed to the iPad. Happened to me once and the title was stuck in Video without the ability to play.

    There's a better way to solve your issue now, get VLC for iPad. It works brilliant.
     
  3. thread starter macrumors regular

    Joined:
    Mar 31, 2012
    Location:
    london
    #3
    I'm thinking it must be in the correct format, because it synced and it plays over home sharing. I did install vlc so I might just use that, however it would be nicer to have them in the stock app
     
  4. macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #4
    You could try running the three through Handbrake and then re syncing them...handbrake is free


    http://handbrake.fr/downloads.php
     
  5. macrumors member

    Joined:
    Apr 9, 2012
    Location:
    Singapore
    #5
    What format is your file in? I'd suggest running handbrake too, but it'll be more troublesome and takes more time considering you're heading off soon. I'd suggest you to just use VLC and fix the problem after your trip ;)
     
  6. macrumors 6502a

    Joined:
    Jun 14, 2013
    Location:
    Pennsylvania
    #6
    This might sound obvious, but have you turned off the device completely? I've had a few quirks that are solved by turning my Apple devices off, and then back on. I know people leave them in sleep mode quite often, so this might help. A full reset might resolve your issue, and although it's a bit of a pain, it's better than waiting for an answer here. ;) My Mini will play HD video from iTunes without a problem, so that shouldn't be an issue. Are you using home sharing through your Mac, or the Mini?
     
  7. thread starter macrumors regular

    Joined:
    Mar 31, 2012
    Location:
    london
    #7
    I actually had to re-download the movies in 720p, which should work, right?
     
  8. macrumors member

    Joined:
    Apr 9, 2012
    Location:
    Singapore
    #8
    Oh. The files are from iTunes Store directly? If so it should work no matter 1080p or 720p.. Try the suggestion to restart by FrankB1191.. Remember to close all Apps in multitask bar and do the "hold Home + Power btn till Apple logo shows" restart
     
  9. thread starter macrumors regular

    Joined:
    Mar 31, 2012
    Location:
    london
    #9
    that didn't work. Ill wait and see if the re-downloaded files work
     
  10. thread starter macrumors regular

    Joined:
    Mar 31, 2012
    Location:
    london
    #10
    Re downloaded in 720p, and they work. I suppose it doesn't make a difference on an iPad Mini.
     
  11. macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #11
    Actually it does make a difference. The Mini doesn't have a 1080p screen. Which could be why the files wouldn't play.

    That said, it seems dumb that the itunes store and itunes player can't detect this kind of thing and stop you from bothering with a format you can't use. if it can keep you from putting an ipad only app on an iphone why can't it deal with the video format issue.

    something for the feature requests I think. I'll have to drop that in the next time I'm filing a bug report
     
  12. macrumors 6502a

    Joined:
    Jun 14, 2013
    Location:
    Pennsylvania
    #12
    The first movie I bought from iTunes was Star Trek (Chris Pine) in HD. It plays fine on my iPad 4, Mini, and iPod 5G. I've purchased other HD movies like Avatar, and they work fine on the Mini.
     

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