Unable to Restore ATV2

Discussion in 'Apple TV and Home Theater' started by jbsmithmac, Nov 30, 2012.

  1. macrumors regular

    Joined:
    Sep 11, 2011
    #1
    When I plug in my ATV2 via USB only and click restore, Itunes tells me "device cannot be found". It doesn't give any error number or anything...just this popup window with that message.

    Itunes seems to see the ATV, but it won't restore it. Any ideas how to fix this?

    I'm running Itunes 11 and the ATV is jailbroken with Firecore (atvFlash) from about a year ago...I'm trying to get back to factory Apple settings (un-jailbreak).
     
  2. thread starter macrumors regular

    Joined:
    Sep 11, 2011
    #2
    SOLVED...in case someone comes across this. While I believe it is an iTunes 11 issue, I was able to restore it by downloading the appropriate ipsw file and option+click the restore button in iTunes. This allows you to select the ipsw to use durning the restore.
     
  3. macrumors 6502a

    Joined:
    Dec 13, 2008
    #3
    Thanks for the advice. And yes, this was an iTunes 11 issue. My ATV3 refused to update with the Wireless method, so I had to use iTunes and the USB restore method. Thing is, iTunes 11 would give me that exact same error. My solution, at the time, was to use a machine with iTunes 10 still on it and it worked.

    Nice to know that some file and Option click method works for iTunes 11 users. Of course, this is a couple of steps too far for average users of the unit. So I would expect a couple of fixes will be made to make ATV software upgrades easier.
     
  4. macrumors newbie

    Joined:
    Dec 5, 2012
    #4
    windows, new ispw

    Hey,
    Thanks guys, I had the same problem trying to restore a atv2 that was jailbroken sometime ago. It would not restore in atv2 menu's, and gave the same "device cannot be found" error. I then experienced a 3194 error (I think because i was using an old ispw).

    This is the ispw that I worked for me today (ATV2):
    http://appldnld.apple.com/AppleTV/041-0803.20120924.LOop5/AppleTV2,1_5.1_10A406e_Restore.ipsw

    I found it at
    theiphonewiki.com/wiki/index.php?title=firmware
    ; using a google cached version of the page, as it was not loading
    webcache.googleusercontent.com/search?q=cache:xAHpGz-dRZ4J:theiphonewiki.com/wiki/index.php%3Ftitle%3Dfirmware+&cd=2&hl=en&ct=clnk&gl=ca&client=firefox-a

    SHA1 hash:
    a3f8e3955f460786d88b879f10be69a9858f1688

    When using itunes in a Windows enviroment, hold down the shift key and press the "restore" button in itunes to load your choice of ispw

    Finished!

    As a side note I would really recommend checking hash codes when possible. The first time i downloaded the file there was an irregularity in the progress bar, and when I checked the hashes, they did not match. I saved myself a lot of frustration tonight by downloading it again, getting an uncorrupted file and matching hashes.
    To make it easy with firefox, I used the "MD5 rebourned hasher" firefox add-on.
    I have no relation to the sites or add-on mentioned above and recommend searching checksum or hash sum to learn more.
     

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