Unable to uninstall "Plex Media Server."

Discussion in 'Mac Apps and Mac App Store' started by aerlenbach, Oct 8, 2011.

  1. macrumors newbie

    Feb 8, 2011
    A few months ago I downloaded "plex" to my MBP. I thought it was neat, but wasn't something that I wanted on my primary machine. So, I threw away the Plex application. However, every time I restart my machine, "Plex Media Server" opens up. Obviously it's useless without "Plex," so I just ignored it.
    Then I installed Lion. (I dunno if this might have something to do with the problem)
    Now. I want to remove "Plex Media Server" because it's annoying, and useless, and I'd rather rid myself of the problem forever. So, I looked onto the Plex site, and it says this...

    To completely remove the Plex Client and Plex Media Server from your Mac OS Computer:

    Make sure the Plex Client and Plex Media Server are not running
    Delete the following Files and Folders:
    ~/Library/Application Support/Plex
    ~/Library/Application Support/Plex Media Server

    Making it simple for me, of course.
    The only problem is, I checked all of those folders in my library folder, and nothing with the name "Plex" or "plex media server" is in the folders. They're just not there. I've searched, I promise. I'll take a picture of all of these folders and put it in the thread if requested. So my question is, how can I uninstall something that my computer claims doesn't actually exist?
  2. macrumors Westmere


    May 16, 2008
    The most effective method for complete app removal is manual deletion:
  3. macrumors 6502

    Oct 22, 2009
    In Finder, click Go>Go to Folder... and type ~/Library. In Preferences folder, look for com.plexapp, and obliterate those m*$#@f#$%#%%rs. Now you will have Peace my friend.
  4. macrumors Westmere


    May 16, 2008
    Deleting only the .plist will not remove all remnants of the app. There are many other files/folders beyond that which you find in the Preferences folder. The link I posted will show you how to find them all.
  5. macrumors regular


    Oct 20, 2011
    I use a program called CleanMyMac to uninstall programs.

    So far its worked really well for me.
  6. macrumors Westmere


    May 16, 2008
    In most cases, app removal software, including CleanMyMac, doesn't do a thorough job of finding and removing files/folders related to deleted apps. For more information, read this.

    One app that I would not recommend, based on the number of complaints that have been posted in this forum and elsewhere, is CleanMyMac. As an example: CleanMyMac cleaned too much.
  7. macrumors regular

    Apr 17, 2011
    Quebec, Canada
    Files in ~/library are hidden?

    I had the same problems and solved it following the advices in this thread -- thank you!!!

    But I still have two general questions:

    1) I searched for plex and the "finder" did not identify any files. Can the finder look in all directories or some are hidden?

    2) I even looked manually and did not find the files until I realized that Plex was running; are the files in the library hidden when the app is running?

  8. GGJstudios, Dec 9, 2011
    Last edited: Apr 21, 2012

    macrumors Westmere


    May 16, 2008
    Did you follow all of the steps in the link in post #2 of this thread? Pay particular attention to steps 5-7.
  9. ruffhousen, Apr 21, 2012
    Last edited: Apr 21, 2012

    macrumors newbie

    Apr 21, 2012
    The Library May be hidden

    I was having the same issue, not able to locate the Plex source files. That was until I came across an article that indicated that /Library is hidden by default in LION. The process to correct this as follows:

    chflags nohidden ~/Library

    Source: http://hints.macworld.com/article.php?story=20110704093233123
  10. simsaladimbamba

    Nov 28, 2010
    And the search method laid out by Mister GGJstudios circumvents that, thus you don't need to resurrect, ahem, make the Library folder visible.
  11. Mal
    macrumors 603


    Jan 6, 2002
    Unnecessary, unless you're going into the Library repeatedly (which would probably indicate that you're doing something that's not really a good idea), plus each OS update is likely to wipe out that setting. Easier to simply hold option and click the Go menu, or place a shortcut in your sidebar, neither of which will be altered by updates. As GGJstudios said, his method also negates the need for this.

  12. macrumors 68000


    Jun 29, 2007
    Did you try going to system pref-> users -> login items
    And remove plex from there? It should been removed with all the deleting you have done but maybe it's still there
  13. macrumors Westmere


    May 16, 2008
    The method in post #2 would remove that item, along with everything else related to the app. There's no need to navigate to any specific folder, as the search will find all app components, wherever they are located.
  14. macrumors 6502

    Sep 11, 2010
    Greenest and wettest place in North America

    I too have a problem with Plex loading when I boot. I have tried all the suggestions and still cannot find it anywhere? I tried looking in finder, I tried spotlight, The full deletion in post 2 and this one. Plex is not listed anywhere yet it always opens.

    I have updated to Mountain lion but I had this issue with lion too. Finally getting tired of it.

    Any other suggestions?

    Thank you
  15. macrumors Westmere


    May 16, 2008
    Complete steps 1-7 of those instructions in post#2, then take a screen shot of your Finder window and post it.
  16. macrumors newbie

    Jan 27, 2013

    I had the same problem with the evil app pled--everything was hidden--the full app, preferences, etc. Evil. These directions fixed the problem! Thank you!


    The plex files are hidden. You must follow GGJStudios' directions, and click the plus button, add "other" search criteria for file visibility and choose visible and invisible. It will miraculously show up--all of it.
  17. macrumors newbie


    Nov 6, 2015
    Länsi-Turunmaa, Suomi
    Hello there. I had the exact same problem. Couldn't find the files, tried to unhide the library and so on. Finally I realized that I was looking at Macintosh HD/Library (I thought this was logical) and was supposed to be looking at User/Library instead! There I found all the files as described here earlier. I hope this will help you :)

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