Undeletable Item

Discussion in 'Mac Basics and Help' started by ExtraLife, Jul 15, 2006.

  1. ExtraLife macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #1
    Hi Everyone! I've ran into another problem...

    Alright, I downloaded and installed the trial version Adobe Illustrator CS2 and when my trial was up I decided to delete it. It deleted every file that went with it except a file called "Legal/Tieng Viet.html". Whenever I try to delete this file I get this error "The operation cannot be completed because one or more required items cannot be found. (Error code -43)."

    Anyone know how to get it deleted? :confused:

    Thanks

    - ExtraLife
     
  2. mjstew33 macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
  3. ExtraLife thread starter macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #3

    hmm...Doesn't work. :-/ I think I'm doing something wrong though. Could you explain it a little more?

    Also, it'll go into the trash can but, when I right click and click "Empty Trash" it'll make the noise but, the files will still be there. :confused:
     
  4. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

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    Jan 20, 2005
    #4
    If you trash it and then restart the computer, can you then get rid of it when you empty the trash?
     
  5. ExtraLife thread starter macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #5
    Nope. It still won't get deleted. :(
     
  6. mad jew Moderator emeritus

    mad jew

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    Adelaide, Australia
  7. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #7
    Okay...are you comfortable using Terminal?

    Open Terminal type "rm -rf " (don't type the quotes and include a space at the end). The drag the stubborn file from the Trash to the Terminal window. The path to the file will appear in the Terminal window. Hit Return and the file should disappear.

    Be very careful using this command...you will get no warning about what's to be deleted and if you use it incorrectly you can delete crucial files and directories that will completely bork your system.

    Edit: Argghh! Darn mad jew and his simple links!
     
  8. ExtraLife thread starter macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #8
    I tried both Terminal and TrashIt! but, neither works. :(

    This is what I get when I tried using Terminal

    "my-imac-g5:~ me$ rm -rf /Users/me/Desktop/Legal/
    rm: /Users/me/Desktop/Legal/: Directory not empty
    me-imac-g5:~ me$"
     
  9. OutThere macrumors 603

    OutThere

    Joined:
    Dec 19, 2002
    Location:
    NYC
    #9
    Use:

    "sudo rm- rfd /Users/me/Desktop/Legal/"

    that should work
     
  10. ircoops macrumors newbie

    Joined:
    Jul 20, 2006
    #10
    its in photoshop too

    I am having the same problem from this file, but mine was from the photoshop cs2 trial. I have tried all the terminal commands for deleting files and folders and even the DropNuke app - but no luck, i get the error -43 file not found too.:(
     
  11. steamboat26 macrumors 65816

    steamboat26

    Joined:
    May 25, 2006
    Location:
    Arlington VA
    #11
    I don't know much about the specific problem, but when Windows Media Player wouldn't delete a file, i just used Dropnuke (click for link). It seems to work for uninstalling stubborn programs, and has come in handy more than once.
     
  12. OutThere macrumors 603

    OutThere

    Joined:
    Dec 19, 2002
    Location:
    NYC
    #12
    file not found might mean that there are illegal characters in the file name.

    try escaping characters (putting a backslash ( \ ) before them) like parantheses, colons, dashes etc.
     
  13. kunio macrumors newbie

    Joined:
    Jul 19, 2006
    Location:
    Australia
    #13
    EDIT: I had a similar problem and now it's gone. Try this,

    One, try to rename it to remove.rtf if you can and delete it in the terminal.
    Two, download the whole version again and delete it altogether. I read somewhere when it's the part of the whole file, there are bits that can't be removed.
    My knowledge is short but good luck.
     
  14. pokeysan macrumors newbie

    Joined:
    Jan 23, 2007
    #14
    How To Delete the Undeletable

    http://www.spiderjay.com/blog/?p=37

    Tieng Viet.html - How To Delete the Undeletable
    Published January 13th, 2007 in Computing and Solutions.
    I recently had problems with an installation of Adobe CS2 on my Mac and as a result I tried to delete all the Photoshop related files so I could do a fresh install. One pesky file eluded permanent deletion and decided to set up camp forever in my Trash: Adobe Photoshop CS2/Legal.localized/Tiê??ng Viê?t.html

    I discovered that the file was actually System Immutable which basically means it cannot be changed or deleted even by the root (super user) in terminal. Even switching to single user mode and attempting to remove it didn’t work.

    So how do you get rid of it? After much googling, I finally found the answer…

    Restart your Mac in “safe boot” mode: this is done by holding down the shift key as your mac starts up. As soon as you notice it taking a lot longer to boot than usual you can take your finger off shift and give it a rest! My machine took about 5 minutes to load the login screen, so be patient!
    Log in as an administrator, then empty the trash! Voila!
     
  15. julieae2001 macrumors newbie

    Joined:
    Apr 13, 2007
    Location:
    Washington
    #15
    Safe Mode Trash

    Re: Pokeysan

    Thank you! I had the same issue with the "tiengviet" file not deleting from the trash bin. Just a quick tip - you can let go of the 'shift key' as soon as you see the screen color change (i.e. the screen turns start up blue). Or else it could stall and take 20 minutes. I had to do to the 6-seconds-of-death button, then followed the steps to be in safe mode, and now all is well. No more 'undeletables' for now. So thank you Pokeysan for the research and help.;)
     
  16. closing macrumors newbie

    Joined:
    Dec 12, 2008
    #16
    Thank you pokeysan!!!

    The exact same file has been bugging me for months!
    Finally it's gone!
     
  17. timothyandrew macrumors newbie

    timothyandrew

    Joined:
    Aug 8, 2008
    #17
    What does that do?
     
  18. TheNosyt macrumors newbie

    Joined:
    Aug 3, 2009
    #18
    Thanks!

    YOU ARE A GENIUS!!!! WORKED PERFECTLY!!!!
     
  19. kdum8 macrumors 6502a

    kdum8

    Joined:
    Sep 8, 2006
    Location:
    Tokyo, Japan
    #19
    I know this is an old thread but just wanted to put it out there that this worked for me after ALL else failed. I had a folder (unrelated to the Photoshop file being discussed here) that I couldn't delete. I tried everything, terminal, delete programs, all kinds of things. In the end this was the only method that worked so thanks for posting this. I hope it can be of use to anyone else who has a similar problem.
     

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