so as I have mentioned before, I work for Borders, the book superstore chain. I wanted to post one of my experiences with a customer over the course of last week. As some of you may be aware, the book "Unfit for Command" is critical of John Kerry's war record. Regardless of how one feels on the subject, customers have run the gamut in terms of reactions to the publisher's initially small printing. One such customer accused me of being part of the "goddamn liberal bookstores who won't carry the book" and basically told me he thought i was lying about the publisher's shortage. This past friday, he came back, and happened to find our last copy of the latest shipment. He waves the book in greeting, and so, being the good customer service person I am, I respond "Hey, i'm so glad you got the book, I know you were interested and that is our last copy." He gets right in my face and says "Have-you-read-this-book?" I said, "No sir, i've been making sure our customers get the copies they need." His response: "Regardless of your polical affiliations, you need to know what this man is really like (voice rising all the while)...I have scars from that war, this man has band-aids." I was, understandably, a bit uncomfortable, and made fairly non-commital uh huhs and such. He continues by walking to our information desk, violently slamming the book down on the counter, and screaming "My friends died in this war, and this ******* lived!" I quickly steered him towards the registers, and he repeated his endorsement of the book to my cashier; at the end of his transaction, he held the book above his head and said "great beach read"... I was perplexed here because, well, we did everything he could have wanted. We gave him the damn book, we sold it to him, and he still screamed and yelled at us. Just wanted to share the strange story, and figured this forum was the best for it.