Update - won't

Discussion in 'Apple TV and Home Theater' started by GWIM2, Mar 30, 2013.

  1. macrumors member

    Joined:
    Sep 21, 2011
    Location:
    Scotland
    #1
    My 2012 ATV is seeing the recent update and downloading it, but the installation process falls over - happened half a dozen times now.

    Should I be bothered ? is there a fix?

    Gordon
     
  2. macrumors 68030

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #2
    Unplug power for about 5 min, restart it & try again. Also some discussions on Apple forums that updates not working well over Ethernet but are successful via Wifi.
     
  3. thread starter macrumors member

    Joined:
    Sep 21, 2011
    Location:
    Scotland
    #3
    I'll give that a try, thank you.
     
  4. thread starter macrumors member

    Joined:
    Sep 21, 2011
    Location:
    Scotland
    #4
    Tried it - didn't work

    Thanks anyway.

    It downloads the update, goes to "step 1 of 2' gets almost to the end of the indicator bar, then seems to hang and gives the ' not successful ' error message

    Gordon
     
  5. thread starter macrumors member

    Joined:
    Sep 21, 2011
    Location:
    Scotland
    #5
    Update - does

    The support pages now suggest disconnecting and updating over WiFi, which worked first time

    All done - thank you
     
  6. macrumors 6502a

    Joined:
    Sep 16, 2010
    Location:
    Melbourne, Australia
    #6
    Ive gotta say...this is friggin amazing. A Wifi connection preferred over hard wired ethernet??

    But, I also must add....it does work. I had two ATV3's that would not update until I went wifi. Go figure!!
     

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